In this episode of Regulation Matters: a CLEAR Conversation, host Line Dempsey continues CLEAR’s Telling Our Story series with board members Mark Steinagel, Jessica Kallipolites, and Shilo Tooze. Together, they reflect on their first encounters with CLEAR, the connections that drew them into committee and board service, and the lasting impact of conference learnings on their regulatory work. The discussion highlights themes of compassion in regulation, the importance of trust with the public, and the value of adapting to change. With stories of practical policy shifts, professional growth, and organizational improvement, the conversation illustrates how CLEAR fosters collaboration and equips regulators to meet emerging challenges while shaping the future of regulatory excellence.
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