#19: How to Lead Through Crisis with Joy D. Calloway of the National Medical Association

During challenging times, effective organizational leadership can make all the difference. Leadership isn’t just about riding high during moments of growth - it’s about guiding teams through obstacles and increasing resiliency. Today, we dive into the qualities that help leaders stay grounded, authentic, and effective, especially when facing instability.

Joy D. Calloway is an expert at leading organizations through crises and transitions. She is the Executive Director of the National Medical Association, a group that champions African American physicians and pushes for justice and equity in healthcare. With over 30 years of leadership experience, Joy has regularly stepped into roles during periods of uncertainty, including at Planned Parenthood of Greater New York, where she helped stabilize the group amid internal struggles. 

Listen in to learn Joy’s strategies for empowering teams to thrive during times of change, and discover how to bring your authentic self to the forefront in any leadership role. Plus, Joy digs into the importance of emotional intelligence and explains why it just may be the most underrated skill a successful leader should have. 

You’ll learn:

• The key strategies for leading teams through organizational transitions. 
• The essential skills for stepping into a new role as an outsider.
• How to integrate emotional intelligence into work as a leader.
• Why self care should be at the forefront of every leader’s mind. 
• The importance of authenticity and how it will get you ahead in your career. 

About the guest:

Joy D. Calloway, MBA, MHSA, is a transformational leader with 30 years of health care and nonprofit leadership experience. She is currently serving as the Executive Director of the National Medical Association, which serves as the collective voice of African American physicians and is the leading force for parity and justice in medicine. Before joining the NMA, Calloway served as the Interim President & CEO of Planned Parenthood of  Greater New York, joining at a time of great financial, organizational and cultural crisis to stabilize the  enterprise and set it on a path to stability. Prior to that, she held the role of Interim Executive Director at  the National Association of Health Services Executives as it was transitioning to a new governance  model. Joy is also currently writing a book, “One Crisis from Crazy: Finding Myself without  Losing My Mind.”

Resources:

Recommended reading: Grief is Love: Living with Loss

Explore more on leading through a crisis. 

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