The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore. It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there. For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com
On today’s episode, we welcome back Dr. Summer Kassmel. Dr. Kassmel shares her experiences from a recent summit, reflecting on its success and her interactions with attendees, including students and professionals. They discuss the challenges and new ventures in dental education and management, focusing on Dr. Kassmel's work in creating educational programs for dental assistants and front office staff. The conversation also covers l...
On today’s episode, we dive into the themes of Leadership and Cultural Excellence, spotlighting the profound insights shared at this year’s Dental Success Summit. The session opens with reflections on the growth from a small team to a robust panel of seasoned Dental Success Black Belt Coaches, emphasizing the rigorous path of learning through both challenging and straightforward experiences. Dr. Mark Costes leads the discussion, in...
On today’s episode, Mark chats with Dr. Bill Keith, a key figure in DSI and COO of the innovative DSO, Dental Success Partners. Dr. Keith shares his journey from finance and real estate to taking over his father's dental practice and its expansion, highlighting the integration of advanced dental technologies. They discuss the evolution of dental practice management, focusing on the balance between clinical skills and business acume...
On today’s episode, we welcome Kyle Francis, MBA, the Founder and President of Professional Transition Strategies, who shares his extensive expertise in the consolidation and transition of dental practices. Kyle begins by discussing the inevitable consolidation trend within the dental industry, emphasizing the strategic importance for practice owners to understand this wave, especially those who have scaled their practices to signi...
On today’s episode, we have a crossover from "Hi, I'm Dr." featuring Dr. Mark Costes, hosted by Akhil Chawla. Mark delves into his journey from clinical dentistry to a broader focus on entrepreneurship and education. Graduating from Marquette University in 2002 and starting his practice in Arizona, Mark quickly transitioned from an associate to owning his first of many dental practices. Over the years, he expanded his operations ac...
On today’s episode, we have Pedro Becker, the founder and CEO of Axle and Zenith Dental IT. Pedro's journey from transforming Billboard and radio advertising to revolutionizing the dental industry through automation and AI is discussed. He shares insights into how his technology has automated processes in over 50 dental practices, increasing efficiency and reducing costs.
Pedro details his latest innovations in dental technology, f...
On today’s episode, we have Tom Brown, a seasoned expert in dental marketing and the founder and CEO of Tom Brown Consulting. Tom shares his extensive experience in enhancing dental vendors' go-to-market strategies and his current role with My Dental SOP as a business advisor. The discussion delves into the significance of standard operating procedures (SOPs) in dental practices and how My Dental SOP helps digitize and streamline t...
On today’s episode, we’re joined by frequent guest and esteemed colleague, Dr. Ben Kacos. As they delve into the challenges and intricacies of running a large dental practice, Dr. Kacos shares insights from his role as a black belt coach, his experiences with staff and practice management, and his thoughts on leadership within the dental industry. The conversation also covers the exciting new developments at Dental Success Partners...
On today’s episode, we have this two-part episode from the Dental Success Network's Lady Leaders series, titled “Tackling the Horrors of Hiring Office Managers & For All Positions,” speakers Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel delve into various crucial aspects of the recruitment process within dental practices. The first part focuses on the importance of aligning potential hires with the cultural values of the p...
On today’s episode, we have the second part of the "Lady Leaders" series on "Tackling the Horrors of Hiring Office Managers & For All Positions," Ashlee Hirschfeld, Sydney Robinson, and Summer Kassmel continue to delve into the intricacies of hiring practices within dental offices, with a specific focus on the role of the Office Manager (OM). They emphasized the critical qualities and responsibilities that define an effective OM, u...
On today’s part 3 episode, audience members had the unique opportunity to interact directly with Jocko Willink, posing insightful questions that delved deeper into his experiences and philosophies on leadership and management. The session began with Dr. Summer Kassmel asking about subtle, damaging traits in leaders, to which Jocko emphasized the destructive nature of ego and its ability to block personal and professional growth. He...
On today’s part 2 episode, recorded live at the 2024 Dental Success Summit in San Antonio, Texas, Dr. Mark Costes sits down with Jocko Willink for a riveting discussion on leadership and change management. Jocko elaborates on his experience with instituting new processes within teams, particularly a more effective system of information collection during his military career. He emphasizes the importance of setting realistic expectat...
On today’s episode, recorded live at the 2024 Dental Success Summit, host Dr. Mark Costes sits down with Jocko Willink, a former U.S. Navy SEAL commander and celebrated author of "Extreme Ownership." The discussion dives deep into the principles of leadership and ownership, particularly how these concepts apply not only in the battlefield but also in professional settings such as dental practices. Jocko shares riveting stories from...
On today’s episode, we welcome back Dr. Chris Green, a dynamic dentist and entrepreneur who founded Green Dental Care in 2018. Dr. Green shares insights on his journey from starting a practice from scratch to experiencing rapid growth, leading to a strategic partnership in 2023. As a DSI black belt coach and co-founder of the Practice Launch Pad, Dr. Green offers a wealth of knowledge on effective dental practice management.
During...
On today’s episode, Dr. Mark Costes catches up with Jake Conway, the analytics guru behind Custom Practice Analytics and a foundational figure at DSI. They reminisce about their early days as office mates and discuss the evolving challenges in dentistry post-COVID. As practices face new hurdles, Jake shares insights on the universal struggles dental offices are experiencing nationwide, from staffing to patient management. The conve...
On today’s episode, Mark chats with Michael Lomotan, a co-founder and owner of the Dental Success Network. Michael brings a unique perspective to dentistry with over 20 years in corporate biotech before diving full-time into the dental world. In this episode, he shares his journey from being "the ultimate nerd" in biotech to playing a crucial role in the dental industry. Michael discusses his daily responsibilities, including manag...
On today’s episode, we have another segment, in which Mark presents his presentation titled "Core Drivers of a World-Class Organization" at the Dental Success Summit 2024. In the final segment of his presentation, Mark honed in on the essence of leadership as the bedrock for creating a world-class organization. He simplified the concept, arguing that leadership isn't about charisma or grandeur, but about setting clear expectations,...
On today’s episode, we have another segment, in which Mark presents his presentation titled "Core Drivers of a World-Class Organization" at the Dental Success Summit 2024. In this segment of Mark's presentation at the Dental Success Summit, he encourages attendees to become clear on their goals for the weekend and beyond. Mark urges each person to identify the top three reasons they're at the event, as achieving these goals will ma...
On today’s episode, we have a segment, in which Mark presents his presentation titled "Core Drivers of a World-Class Organization" at the Dental Success Summit 2024, he delves into the essential qualities that distinguish exceptional organizations. With over 5,967 years of collective dental experience in the room, Mark underscores that not all experiences are created equal, emphasizing the value of collaboration and a positive atti...
On today’s episode, we welcome back Aurora Winter, a repeat guest known for her expertise as a bestselling author, TV producer, media coach, ghostwriter, and serial entrepreneur.
Aurora discusses her approach to transforming words into wealth, leveraging her background in filmmaking and neuroscience to help individuals from various professions enhance their communication skills and achieve substantial results. Whether it's raising ...
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