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May 25, 2021 55 mins
The Buzz: “Spare parts are the engine in the aftermarket. In the interest of your customers you want to make sure that it does not sputter.” (Oliver Bendig, German After Sales & Industrial Manufacturing Lead at Monitor Deloitte) Planning and ensuring that your supply chain has the right aftermarket part at the right time for the right customer is an incredibly challenging logistical challenge. This is especially true in the automotive business, when it involves your customers’ means of transport and the demand is uncertain. How can service parts manufacturers ensure they have the flexibility and visibility to be responsive to variable demand, collaborate with dealers and aftermarket providers, and help get customers back on the road quickly and safely? We’ll ask Ravi Patwardhan at Deloitte, Guada Joseph at SAP and Sundar Chandrasekaran at Deloitte for their expert insights on how to make planning and managing service parts a more reliable process on Automotive Service Parts Planning: Streamline Your Aftermarket for Reliability.
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