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March 1, 2024 54 mins

The claims process is where insureds realize the value of their policy and it's not always easy. Cybersettle President and CEO Vinodh Swaminathan explains how this SaaS platform is a service that can be integrated into the claims settlement process and provide an efficient and fair experience.

In this episodes learn about

  • The financial side of claims settlement
  • Where opportunities for enhance value exist in claims
  • Efficiencies for insureds in their experience journey
  • Embedded services concepts and opportunities
  • How re-commerce and warranties are new settlement frontier


Vinodh shares perspectives on automation in the insurance channel and advice on migrating from a managed service model to SaaS to maximize growth potential.

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