Insurance fraud is one of the biggest drivers of expense for the industry and Joel Stephenson, Director of Digital Intelligence for Intertel, explains the new realities in a digital world. With a background in law enforcement and accident re-recreation Joe talks about fraud, how it happens and what Intertel is doing to catch fraudsters with new artificial intelligence enhanced technology to find digital fingerprints.
In this episode:
- Learn about social media audits
- How third parties participate in insurance fraud schemes
- The indicators of where fraud might occur such as income
- The level of awareness by law enforcement of fraud
- How synthetic ID and fake policies are used for fraud
Joe has an amazing story with how he came to Intertel look at fraud and what they are doing to help the insurance industry recover billions of dollars in expenses.
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