UVP - 224 - Will Pet Insurance Be Like Health Insurance (i.e. Broken)?

Alison Lambert joins Dr. Andy Roark to discuss what can be learned about pet insurance in the United States from pet insurance in the UK and Australia. Both the UK and Australia have traditionally had much greater utilization of pet insurance by pet owners, and as a result, pet insurance in those countries looks quite a bit different than it does in the US. Now, as the market for pet insurance in the United States grows by leaps and bounds, what changes can we expect as more and more pet owners acquire insurance? LINKS: OnSwitch: https://onswitch.co.uk/ CareCredit: https://www.carecredit.com/ ABOUT OUR GUEST: Alison Lambert is a proven business leader having created an award-winning business from scratch. Seeing a niche and creating innovative products and services that have created real change in a conservative business sector, Alison has led the Onswitch team to become the brand leader in their sector in a challenging economic climate and with a very conservative profession. Alison has coached start-ups and mature businesses to business improvement and has a certain way of enabling change in even the most “traditional” of characters. At the beginning of her business career Alison spent time coaching non-Vet sector businesses ranging from Anglian Water to Norwich Union now Aviva. Prior to starting her own business Alison spent 10 years in FMCG with MARS and Colgate Palmolive Alison is Honorary Associate Professor in Business at Nottingham Vet School and was awarded the Australian Veterinary Association inaugural “Business Thought Leadership” award in 2019 and the RCVS Impact Award in 2021