Flip the Cap Episode 12 | Unlocking the Secrets to Change Management with Bruce Peddle

In this episode of Flip the Cap, host Kathryn Smith and special guest Bruce Peddle, President of Jencap Insurance Services, take listeners on a journey through the dynamic world of insurance, the importance of innovative technology, and they unlock the secrets to successful change management. Tap into Bruce’s wealth of knowledge as he explores topics related to small transactional business, M&A, and more.

Episode Highlights:

• (3:24) The best investment Bruce ever made
• (8:19) Interesting facts you likely don’t know about Bruce (teaser: tattoos, hockey, kicked out of the military, oh my!)
• (12:36) Biggest trends impacting the binding authority / small transactional area of the insurance industry
• (15:34) Growth in MGA/MGU model and its impact
• (17:54) The importance of technology and innovation for small transactional insurance risks
• (23:40) The importance of change management and sound operational strategies to streamline M&A
• (32:32) Why insurance is the hidden gem of the American economy

Learn more about Jencap’s expansive binding capabilities at https://jencapgroup.com/areas-of-specialization/binding-authority/ .