Toyota, Motorola, FedEx — as different as their products may be, they share at least one secret ingredient: an investment in training their employees to become leaders, and to learn critical, creative problem-solving skills.
Why, then, doesn’t the public sector invest as deeply in supporting the evolution and advancement of its workforce?
This episode welcomes Brian Elms, the CEO and Founder of Change Agents Training, which focuses on creating employee-driven innovation programs around the country. Brian Elms revolutionizes the way governments deliver services, and now is sharing the secret to better customer service in cities.
Subscribe to get notified of new episodes every other week from The Philadelphia Citizen.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Nikki Glaser Podcast
Every week comedian and infamous roaster Nikki Glaser provides a fun, fast-paced, and brutally honest look into current pop-culture and her own personal life.