Remote Work Rants: Making Sense of Remote Onboarding

Join Marisa Eikenberry and Wayne Turmel as they navigate the lively world of remote onboarding. In this episode they reveal some clever strategies for creating a welcoming remote culture and ensuring new team members feel connected from the start. They dive into practical tips like engaging webcam chats, clear task delegation, and the importance of a user-friendly employee handbook, all spiced up with their trademark humor and expertise.

Key Takeaways

1. Remote onboarding is a critical business problem, as remote workers are statistically more likely to leave if they don't feel a sense of belonging.
2. Onboarding should include webcam conversations with team members to build rapport and connections.
3. Remote employees should be given meaningful tasks and responsibilities from the start to demonstrate their value and contribute to the team.
4. Online employee handbooks and resources should be searchable and logically organized to help new employees navigate company-specific terminology and processes.

Timestamps

00:00 Intro to Remote Onboarding
01:13 Challenges & Turnover in Onboarding
02:24 Addressing Remote Onboarding
03:11 Traditional vs. Remote Onboarding
04:25 Replicating In-Person Onboarding
05:20 Webcam Conversations Best Practices
06:08 Building Remote Rapport
06:56 Tackling Time Wastage in Onboarding
07:39 Overcoming Onboarding Delays
07:59 Asynchronous Video for Onboarding
08:45 Short Messages for Daily Tasks
09:12 Traditional Methods & Retention
10:31 Building Relationships in Onboarding
11:06 Searchable Online Handbooks
13:38 Hybrid Onboarding Strategies
14:05 Diverse Roles in Onboarding
15:39 Navigating Company Jargon
16:18 Encouraging Questions from New Hires
16:49 Engaging New Hires in Valuable Tasks
17:36 Sharing Explicit and Tacit Knowledge
18:21 Involving Skilled Team Members
19:12 Building Trust and Exposure
19:45 Creating Social Networks
20:06 Streamlining the Onboarding Process
20:26 Closing 

Related Episodes

• Strategies for Career Growth in a Remote Work Era with Catherine Morgan
• Attracting and Retaining International Talent with Lona Alia
• Expectations for Returning to the Office When You’ve Never Been to the Office

Additional Resources

• Learn more about Wayne Turmel
• Email Wayne Turmel
• Connect with Wayne Turmel on LinkedIn
• Learn more about Marisa Eikenberry
• Email Marisa Eikenberry
• Connect with Marisa Eikenberry on LinkedIn
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