In this episode, I discuss the challenges faced by membership owners as their business grows and the day-to-day operations become more complex.
Join me as I provide practical tips on how to intentionally become less hands-on in a membership business without compromising the quality and value of the member experience.
In this episode:
- How can membership owners become less hands-on in the day-to-day operations as their business grows?
- What are the key steps in growing a reliable team and delegating key tasks to empower the team?
- In what ways can processes be streamlined and automated to make operations more efficient?
- How can membership owners create self-serve resources for their members to foster a culture of self-sufficiency within the community?
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