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February 17, 2022 46 mins

Within the topic of go-to-market, there are 4 disciplines:

  • Sales led
  • Customer led
  • Product led
  • Category led

And while it’s still uncertain which option is the best approach, there is one common thread among all 4 — understanding the customer. At the end of the day, it’s still all about the customer and providing an incredible experience.

We speak with Scott Dorsey, Managing Partner at High Alpha, about the 4 categories, why the customer should always come first, and how culture impacts a business. 

What we discussed:


  • Dissecting the 4 categories of go-to-market
  • Building a business: the early days of gaining customers & CEO difficulties
  • The role of expansion as you move through go-to-market
  • Advice for listeners about go-to-market & who owns it
  • Stories of culture that have succeeded or failed & CMO advice


Check out this resource mentioned in the episode:



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