Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they delve into the strategies for successfully implementing technology during management transitions. From overcoming resistance and ensuring data integrity to training new teams and maintaining seamless operations, they explore how to transform potential disruptions into a launchpad for progress.
In this episode, Kerry and Jimmy explore the challenges and opportunities that arise when new management takes over a property and fresh technology must be implemented. They discuss why transitions often create uncertainty for both teams and residents, and how the right tech approach can turn what feels like disruption into a pathway for growth. The duo examines the pitfalls of rushing rollouts during a handover—such as incomplete data migration, communication breakdowns, and how these missteps can undermine performance.
Kerry and Jimmy's Words of Wisdom: "Every management transition comes with a mix of challenges and possibilities. Too often, operators view change as a setback—focusing on the disruption instead of the potential. The truth is, these moments present one of the best opportunities to reset operations, modernize workflows, and introduce technology that can elevate performance for years to come. Transitions, when handled right, aren't just hurdles to clear—they're milestones that can propel communities forward."
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