Nick Chmielewski speaks with Ellie Kruk, MHA, RN, NE-BC, vice president and chief nurse executive at Northwestern Medicine Palos Hospital. They discuss strategies employed to implement a discharge lounge at Palos Hospital, which has reduced the average discharge process from four hours to less than one hour and Emergency Department left without being seen rates by 49 percent, among other successes. Find out more about the discharge lounge: https://news.nm.org/northwestern-medicine-palos-hospital-discharge-lounge-provides-smoother-transition-home/
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