How to Step Out of Day-to-Day Client Work Without Breaking the Agency with Brent Weaver | Ep #822

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Agency owners often stay stuck in delivery because they fear stepping back will tank what’s working. Brent Weaver shares how he transitioned from being the “product” to leading a 300-person agency without burning it all down—and why you need to step up if you want to scale.

What You’ll Learn

• Why staying “in delivery” caps your growth
• How to stop being the product and build leaders around you
• How to set a real “North Star” so your team stops bugging you
• Why you need to know your numbers and stop blaming seasonality
• The mindset shift from VFR (gut decisions) to IFR (data-driven scale)

Key Takeaways

• Your agency won’t scale if you’re stuck in delivery. You must step back and coach leaders if you want freedom and growth.
• Clarity kills chaos. Set a clear vision so your team can act without needing you in every decision.
• Use the 1-3-1 method (1 problem, 3 options, 1 recommendation) to build leaders and stop being the fixer.
• Know your numbers. Seasonality is often a scapegoat for pipeline problems you can fix.
• Every change costs churn. If your change won’t grow you by at least 20%, it’s not worth the churn.
• Stop flying VFR. Use data to run your agency if you want to scale without chaos.

Are you still viewed as a ‘product’ of your agency? Maybe you’ve considered stepping back from the day-to-day but are terrified you’ll break what’s working. Our featured guest is the newly appointed CEO of E2M Solutions and he shares what it’s been like going from being the main “product” at an agency he built and grew, to stepping in to run a 300-person white-label agency.

From losing the fear of breaking what already worked to accepting it’s better if he’s usually not in client call, he explains how he’s grown comfortable in his new role: coaching the core leadership team, amplifying culture, and making sure hundreds of projects and thousands of tasks get executed well. Brent’s journey is packed with lessons on what real leadership looks like when you’re ready to grow.

Brent Weaver is the CEO of E2M Solutions, a 300-person white-label agency helping digital agencies scale through web, digital marketing, and AI services. Before E2M, Brent founded and grew UGURUS, supporting agencies to niche, price, and position better. Now, instead of talking about scaling, he’s deep in the trenches doing it.

In this episode, we’ll discuss:

• Stop being the product and build leaders around you

• How to set a real “North Star” so your team stops bugging you

• Why you need to know your numbers and stop blaming seasonality 

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From “Gainfully Unemployed” to Leading 300 People