349. Cracking the Communication Code | Relational Intelligence with Steve Cockram

Our guest today is Steve Cockram. He's the co-founder of Giant, a world leader in relational intelligence, trusted by Google, Microsoft, Delta, Pfizer, the US military, and leaders across the world. Steve is here today to talk about his latest book, "The Communication Code," which was the number one new release on Amazon in all categories when released, and currently the number one book in business and management on Amazon.

The impetus for the book was Steve’s observation that maintaining healthy long term relationships is the exception, not the norm today. When he looked at root causes, he saw that communication failures were at the heart of the breakdowns. He noticed that many times people don’t receive and respond to information in the manner which it was intended.

That’s why he came up with the 5 Communication Codes. Communication Codes help the receiver/respondent understand the intent and desired response of the messenger. The 5 codes are: Critique, collaboration, clarify, care, and celebrate. He gives the example that his wife might tell him something she is struggling with, letting him know that she is communicating in the code “care.” That lets him know she isn’t looking for him to solve a problem, but to just be emotionally present with her.

Steve tells us of marriages and business relationships saved by this Communication Codes concept. He encourages everyone to give it a try, even if they’re feeling like their relationship is on the brink of failure. A simple communication code could change everything.

The Biggest Helping: Today’s Most Important Takeaway

“Communication can be made to work in any relationship. And actually, with the tools, you have a real chance, but without you don't. Intent is not enough for communication in a relationship. You actually need some tools if you are wired differently. If you're the same as someone else, we just get on and we're fine. But I think for me is where people have given up hope or where people have almost reached a point where they're not sure this relationship is gonna last, I would say give it one last spin because the communication code has the ability to begin creating hope in people's lives, in the relationships they were most loved to see life happening.”

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Thank you for joining us on The Daily Helping with Dr. Shuster. Subscribe to the show on Apple Podcasts, Spotify, or Google Podcasts to download more food for the brain, knowledge from the experts, and tools to win at life.

Resources:

• Read the book: “The Communication Code: Unlock Every Relationship, One Conversation at a Time”
• Visit: GiantWorldwide.com
• Take Giant’s free communication assessment: GiantUniversity.com/5-voices-overview
• Connect with Steve on LinkedIn

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