The Innovation Show

Part 5 explores how Dee Hock took on the challenge of Visa International, formerly known as Ibanco. 

Dee shares:

Part 4 explores how Dee Hock took on the challenge of Visa International, formerly known as Ibanco.

Dee shares:

Abstract: 52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of un...

Dr. Tina Payne Bryson is the co-author (with Dan Siegel) of two New York Times Best Sellers—The Whole-Brain Child and No-Drama Discipline—each of which has been translated into dozens of languages, as well as The Yes Brain and The Power of Showing Up and the forthcoming Bottom Line for Baby. She is the Founder and Executive Director of The Center for Connection, a multidisciplinary clinical practice in Southern California. Dr. Brys...

Part 3 explores how Dee Hock “educed” an organisation using “chaordic" principles. He highlights how we brought so many diverse people and their organisations together to form Visa. He also shares some fascinating philosophies. 

Dee shares:

Part 2 explores how just as Dee Hock decided to "retire on the job" by giving up on his desire to make an impact on the business world, a series of events gave him the opportunity to create a chaordic organisation that would eventually become Visa.

This episode includes the principles, that were the foundation of Visa:

Across the western world more and more people are slowing down. Slower is better: better work, better productivity, better exercise, better sex, better food.

Almost everyone complains about the hectic pace of their lives. These days, our culture teaches that faster is better. But in the race to keep up, everything suffers - our work, diet and health, our relationships and sex lives.

International bestselling author Carl Honoré unco...

Part One of a multi-part miniseries on the life and philosophies of Visa founder and CEO Emeritus Dee Hock. This will run in parallel to the show, which will run as usual.

52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of unorthodox convictions about organisation slowly growing in the mind of a young corporate rebel.

Toda...

Unprecedented access to infinite solutions has led us to realise that having all the answers is not the answer.

From innovation teams to creativity experts to crowdsourcing, we've turned from one source to another, spending endless cycles pursuing piecemeal solutions to each challenge we face.

What if your organisation had an effective and systematic approach to deal with any problem?

To find better solutions, you need to first...

Imagine what you could do with the time you spend writing emails every day. 

Complexity is killing companies' ability to innovate and adapt, and simplicity is fast becoming the competitive advantage of our time.

Our guest today helps leaders and their teams move beyond the feelings of frustration and futility that come with so much unproductive work in today's corporate world to create a corporate culture where valuable, es...

It is always a pleasure to welcome friend of the Innovation Show Scott D. Anthony. In his new book, he proposes a practical and sustainable approach to one of the greatest challenges facing leaders today: transforming your business in the face of imminent disruption. 

Dual Transformation shows us how a company can come out of a market shift stronger and more profitable, because the threat of disruption is also the greatest opportun...

Today’s guest invites us to focus our attention on a theme central to the development of all companies and professionals: customer service, or rather, the overall experience we offer customers. We live in the era of experience, and against a growing number of chatbots and automated systems, we paradoxically expect businesses to invest more and more in human traits such as listening, willingness, and values.

So, what has customer se...

7 out of 10 new products cannot deliver on expectations.

Our guest’s book aims to reverse that statistic.

In the tradition of his global bestseller Business Model Generation, this practical guide contains a library of hands-on techniques for rapidly testing new business ideas.

Testing Business Ideas explains how systematically testing business ideas dramatically reduces the risk and increases the likelihood of success for any new v...

This is an extended excerpt from the upcoming multi-part series on Dee Hock and the founding of the world's first trillion dollar business VISA. Dee is notoriously private and he has given the Innovation Show the privilege of interviewing him in a multi-part series.

52 years ago, our guest foresaw and implemented the foundations for the world’s first trillion dollar organisation. Back then, Visa was little more than a set of un...

Amazon, Netflix, Google, and Uber all have one thing in common: They have built empires on making every interaction effortless for customers.

In today’s high-speed, customer-empowered world, speed and efficiency with which business transactions are made determine ultimate success or failure. In 2016, $4.6 trillion of merchandise was left in abandoned e-commerce shopping carts.

Every year, the U.S. economy loses $3 trillion dollars ...

Dr Max Mckeown delivers concise advice on how to move from original insights to new ideas, and from new ideas to valuable real-world innovation. You’ll learn how to increase creativity, understand the psychology of thinking differently, encourage collaboration, co-create with customers, overcome indifference, create an idea-hungry culture, rid yourself of creativity zombies and get to innovation paradise.

Drawing on over 30 years o...

Charles Handy is one a giant of contemporary thought. His books on management – including "Understanding Organisations" and "Gods of Management" – have changed the way we view business.

His work on broader issues and trends – such as "Beyond Certainty" – has changed the way we view society. 

In "The Second Curve", he builds on a life's work to glimpse into the future and see what challenges and o...

Today’s episode introduces New hope for those suffering from conditions like depression, anxiety, bipolar disorder, addictions, PTSD, ADHD and more.

Though incidence of these conditions is skyrocketing, for the past four decades standard treatment hasn’t much changed, and success rates in treating them have barely improved, either. Meanwhile, the stigma of the “mental illness” label―damaging and devastating on its own―can often pre...

It is known as the bible for startups and the best investment a startup can make.

A startup without customers is like a day without oxygen, and the Startup Owners Manual helps founders get it right and shows you how to get, keep, and grow customers, literally every step of the way.

This manual walks entrepreneurs step-by-step through the proven, world-renowned Customer Development process for getting startups right the first time.

...

'ZEST' equates to zing, enthusiasm, energy, gusto, eagerness, zeal and fervour.

It also suggests a tang, a sharpness. It's the opposite of bland.

Today’s book called ZEST is not just a book on personal development. There are an awful lot of those.

Zest is a catalyst, a spark that ignites your remembering of what makes you, in a word, you.

It drives you to rethink, rejuvenate and reinvent. It also contains a touch of the...