In this episode, host Matt Jones is joined once again by Chris Koch to deep dive into company culture, recruitment, and building high-performing teams in the trades. Drawing from his experience with BDR and a recent read of Simon Sinek’s “Start with Why,” Chris shares why getting back to the basics—knowing your company’s mission, vision, and values—forms the bedrock of attracting and retaining top talent.
⏱️ Timestamps:
00:00 "Readiness Unlocks Effective Learning"
05:10 "Becoming the Employer of Choice"
06:56 "Cultivating Positive Work Culture"
12:35 Effective Team Communication Goals
14:02 Aligning Incentives and Communication Strategies
17:56 Hiring and Managing Expectations
20:47 EOS Management Structure Revamp
25:01 Streamlining for Efficient Growth
27:55 Fostering Growth Through Trust
32:01 Balancing Culture and Productivity
34:08 Challenging Hiring Process Benefits
38:57 "Defining Roles Boosts Hiring Success"
41:35 Leveraging Team Networks for Recruitment
44:20 Effort Matters in Hiring Process
48:40 "Seeking Committed Business Partners"
Takeaways:
- Why “Start With Why” is more than a book title—and how it inspires staff at every level
- Culture as your #1 recruitment tool: how top firms make the team do the hiring for them
- Practical hiring hacks to avoid costly mis-hires (plus the monthly ritual that keeps your culture on point)
Matt and Chris unpack real-world strategies for becoming the “employer of choice,” from performance-based incentives to intentional hiring processes that go way beyond checking boxes. They discuss the power of clear communication, the importance of one-on-one meetings, and how a strong organizational culture turns team members into your company’s best recruiters. Plus, they offer actionable tips on structuring interviews, keeping staff engaged, and the often-overlooked value of social gatherings and regular check-ins.
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