How To Convey Expectation Across Departments

Jerry Green is the Founder, CEO, and President of Prestige Concrete, a full-service concrete and masonry contracting, restoration, and repair company known for its decorative concrete flatwork and hardscape. Jerry is an experienced estimator, project manager, and sales representative who has contributed to intimate and popular projects, including SeaWorld and Petco Park. Throughout his career, he’s relied on innovation, determination, and mentorship and practices integrity and honesty with his clients. 

In this episode…

Communication is vital when working on a construction project. Regardless of a project’s size, every department involved should be briefed on expectations to avoid misunderstandings. What is the most effective way to streamline communication when multiple departments are required for a project?

Construction projects utilize numerous departments to fulfill a contract. The more team members are involved in a project, the easier it is for miscommunication to occur. Handoff meetings are an asset, allowing all parties to be informed on the processes expected for the project’s completion. By implementing handoff meetings in his own business, Jerry Green has discovered his teams are better prepared to see the projects come to fruition. 

On this episode of This Is Concrete, Chad Gill welcomes Jerry Green, Founder, CEO, and President of Prestige Concrete, to discuss how to move a project from the estimation stage to the field. Jerry shares which questions to ask before bidding on a project, how to convey expectations across departments, how much time to allot to preparation, and why prioritizing processes is crucial for business and customer satisfaction.