247: Don't Just Talk About Doing It. Do It. with Chris Fenning

​Chris Fenning​ makes it easier for us to communicate at work. He helps experts talk to non-experts, teams talk to executives, and much more. Chris's practical methods are used in organizations like Google and NATO and have appeared in the Harvard Business Review. Helping people retain and apply what he teaches led Chris to write the book ​39-ways to Make Training Stick: What to Do After Trainees Leave the Room​. He has also authored multiple books on communication and training that have been translated into 15 languages.

Chris grew up in what he describes as a traditional nuclear family in the UK. As our podcast interview unfolded, he shared that his parents worked hard to provide sufficient food for their family. As a child, Chris was unaware of how careful they were to ensure there was enough food. He thought all parents put dates on their canned beans. At age 7, he was awarded a scholarship to attend a private school. Chris saw the distinction between his life and that of his classmates. Adding to his experience of differences, he was elevated two grade levels to a class with students who were 9-years-old.

 Chris always did well in school without much effort. Then his perspective changed. At 15, he was struck by a car, sustaining serious injuries. After that, he took nothing for granted. Attending university, he majored in aeronautical engineering, and worked 2 to 3 jobs to support himself.

Throughout his engineering career, Chris leveraged his problem solving skills by applying them to challenges wherever he saw a need. He was especially drawn towards translating communication between technical and business teams.

Chris’s ability to translate and communicate is the common thread in his work today. When he left full-time employment to start his own business, Chris moved into communication, bridging the gap between technical and business teams and between experts and non-experts.

In this week’s ​W