Linda Ivy-Rosser, Vice President for Forrester, outlines the evolution of business applications and forward thinking predictions of their future.
Topics Include:
- Linda Ivy-Rosser has extensive business applications experience since the 1990s.
- Business applications historically seen as rigid and lethargic.
- 1990s: On-premise software with limited scale and flexibility.
- 2000s: SaaS emergence with Salesforce, AWS, and Azure.
- 2010s: Mobile-first applications focused on accessibility.
- Present: AI-driven applications characterize the "AI economy."
- Purpose of applications evolved from basic to complex capabilities.
- User expectations grew from friendly interfaces to intelligent systems.
- Four agreements: AI-infused, composable, cloud-native, ecosystem-driven.
- AI-infused: 69% consider essential/important in vendor selection.
- Composability expected to grow in importance with API architectures.
- Cloud-native: 79% view as foundation for digital transformation.
- Ecosystem-driven: 68% recognize importance of strategic alliances.
- Challenges: integration, interoperability, data accessibility, user adoption.
- 43% prioritizing cross-functional workflow and data accessibility capabilities.
- Tech convergence recycles as horizontal strategy for software companies.
- Data contextualization crucial for employee adoption of intelligent applications.
- Explainable AI necessary to build trust in recommendations.
- Case study: 83% of operators rejected AI recommendations without explanations.
- Tulip example demonstrated three of four agreements successfully.
- Software giants using strategic alliances as competitive advantage.
- AWS offers comprehensive AI infrastructure, platforms, models, and services.
- Salesforce created ecosystem both within and outside their platform.
- SaaS marketplaces bridge AI model providers and businesses.
- Innovation requires partnerships between software vendors and ISVs.
- Enterprises forming cohorts with startups to solve business challenges.
- Software supply chain transparency increasingly important.
- Government sector slower to adopt cloud and AI technologies.
- Change resistance remains significant challenge for adoption.
- 69% prioritize improving innovation capability over next year.
Participants:
- Linda Ivy-Rosser - Vice President, Enterprise Software, IT services and Digital Transformation Executive Portfolio, Forrester
See how Amazon Web Services gives you the freedom to migrate, innovate, and scale your software company at https://aws.amazon.com/isv/
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