Rounding for Service Excellence

What is a rounding road show, and how is it being utilized by Oldham County Schools to achieve service excellence? Listen as Superintendent Dr. Jason Radford shares how he takes this tactic on the road so his leadership team can gain valuable input from all 1,500 employees. Learn how it positively impacts the district's culture and enhances service excellence satisfaction, as reflected in the district services survey.

Recommended Resources: Create Connections Through Rounding, Round for Employee Retention, Rounding for Success: A Superintendent’s Journey from Skepticism to Impact

Read and study: Each episode of the podcast aligns with the tactics and principles of our host's book, Hardwiring Excellence in Education: The Nine Principles Framework. In conjunction with that book, you can join the mission to create great places to work, learn, and succeed by leading a book study with your leadership team for Hardwiring Excellence in Education. Our free, on-demand book study offers additional tools and resources created by Dr. Pilcher and our Studer Education leader coaches. Each chapter in the study also features exclusive interviews with influential education leaders sharing how they’re making a difference in their districts and beyond.

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