When was the last time you visited a new business without checking a review online?
Checking an online review has become much more important as it has been reported that over 79% of consumers trust online reviews as much as personal recommendations. (Bright Local, 2021)
There are multiple online review sites online but Google is the most popular review platform with over 59 percent of consumers using it to read reviews of businesses. (Bizrates Insight 2021)
Google reviews are important for any local businesses, especially for the one as important and personal as a dental practice. Potential patients and clients are comparing your business with others in your area, and reviews are a great way to stand out. Google reviews aren’t losing any importance in 2021 and are a major contributor to attracting new clients.
On today's podcast, we speak with Google Review Expert Danny Laneri from Swell Inc and we discuss the following topics:
- What is the Google review process like?
- Why is it more difficult for a dental practice to receive reviews than others?
- When is the best time to ask for a review?
- Do dental practices have to be on social media?
- How to deal with a negative google review
- Three factors that make up important review process
Danny Laneri from Swell Inc has provided a step-by-step workout sheet on what to do if your dental practice receives a negative review. You can find the PDF worksheet >>> HERE
If you enjoyed today's episode, please SUBSCRIBE to the show and leave us a comment!
Linkedin: Danny Laneri
Linkedin: Dr. Paul Bhatti
Linkedin: Jimmy Kim
Intro/Outro Music: Ventura by Morgan Taylor
Beyond the Dental Chair Podcast is sponsored by SOWINGO Inc : a cloud-based eCommerce and dental inventory management solution that enables you to efficiently purchase dental supplies, track all inventory, and monitor supply levels. For more information please visit https://sowingo.com/
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