Greg DeVore discussed the need for a fundamental shift in the approach to training and knowledge transfer, moving away from a one-size-fits-all solution towards a more tailored and efficient approach that aligns with the way people work. He introduced the "Find and Follow Framework", which empowers employees to work independently and handle various situations effectively. Greg also highlighted the Framework's applicability to different businesses, emphasizing its potential to address inconsistencies in customer service and operational procedures.
Greg DeVore is the co-founder and CEO of ScreenSteps, a company dedicated to helping organizations transfer knowledge to their employees more efficiently. His career in training began 20 years ago in the film scoring industry, where he taught composers to utilize Apple’s Logic platform. This experience paved the way for opportunities to design e-learning solutions for medical devices for prominent companies such as GE, Siemens, and Philips.
As the CEO of ScreenSteps, Greg collaborates with organizations of various sizes to replace ineffective training programs with efficient knowledge transfer strategies, enabling them to onboard employees at least 50% faster. Greg holds a degree in Composition and Film Scoring from the Berklee College of Music. He resides in McLean, Virginia, with his wife and four boys, which explains the abundance of broken items in their home.
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