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October 25, 2023 26 mins

Get ready to transform your law firm's intake procedures with actionable insights from Chris Mullins, the Phone Sales Doctor. This episode promises to deliver crucial tips on building an effective intake team in your firm, putting the spotlight on both inbound and outbound sales. Chris guides us through the necessity of a well-devised system to convert digital leads aggressively and the importance of chasing leads promptly to ensure they don't slip away.

Moving forward, we uncover the vital role of an intake sales manager and how they drive your law firm's success. Tune in as we reveal strategies for monitoring and auditing calls, providing constructive feedback, and employing technology to enhance call handling. Chris lends her expertise in explaining the significance of presence, body language, and the nuances of tone and voice during calls.

Learn more about Chris and get her book by visiting intakeacademy.com

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