Rachael is the Chief Customer Officer of Xero.
She is an incredible leader; warm, empathetic and incredibly successful, and she is loved by everyone I’ve met that knows her.
She is coming to the end of 8 amazing years of growth and success at Xero, and I have the pleasure of interviewing her as she closes one chapter and opens the next one!
This interview covers a number of important topics, including:
- The attributes of successful leadership
- Hiring staff on values alignment to build culture, growth and success
- Engaging employees by focusing on their strengths
- Embracing a curious mindset, being agile, dealing with setbacks, and
- Learning from failures, and embracing change
If you’d like to get your wings on too, then you can join at chiefmetachicks.com and if you are interested in applying for our Pitch & Grow Coaching program with our Chief Meta Chicks leaders then please reach out at info@chiefmetachicks.com.
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