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April 29, 2024 27 mins

In this episode, Brian Dietmeyer talks to Justin Otley, who is the VP of Global Sales Development from Talkdesk, about refining the AE-SDR partnership for greater sales efficacy. They delve into common pitfalls in the handoff process between Account Executives and Sales Development Representatives and explore structured strategies to enhance this crucial transition. This discussion reveals the diagnostic and enabling processes that help in identifying and implementing best practices, thereby boosting overall sales performance. Ideal for sales leaders and professionals, this episode provides actionable insights on optimizing sales teamwork and dynamics. 

Timestamps:

00:00 Lack of documentation and defined processes is problem.

04:25 Questions to assess and improve sales processes.

06:59 Prepare with necessary content for onboarding sessions.

12:01 Seeking and documenting unique instances and stories.

13:39 Interview process explores depth, brand building benefits.

19:17 Tracking and improving sales with individual dashboards.

22:05 Close collaboration with AE leaders facilitated buy-in.

25:15 Pipeline quality crucial for company growth and success.

27:37 Expressing gratitude to Brian in a casual tone.

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