Chris Voss, founder of the Black Swan Group, joins us to share the story behind Never Split The Difference, the #1 Wall Street Journal best selling book on Negotiation.
The most decorated FBI hostage negotiator in history, Chris Voss teaches his model Harvard Law, Georgetown University and others.
Key Takeaways
- how never split the difference started,
- Optimal Timing for Negotiations
- The Neuroscience Behind Tactical Empathy
- best ways to collaborate in negotiations,
- ways to negotiate like your life depended on it,
- best ways to collaborate in negotiations,
- how to practice Never Split the Difference,
- benefits of using active listening and importance of body language in communications,
- and other top techniques in Never Split the Difference,
Chapters
- 00:00 Introduction to Chris Voss and the Black Swan Method
- 03:34 Chris Voss's Background and the Documentary
- 04:04 Chris Voss's Journey into Law Enforcement
- 06:26 Mentors and Becoming a Hostage Negotiator
- 09:22 The Foundation of the Black Swan Method
- 14:14 Developing Tactical Empathy on a Suicide Hotline
- 21:36 Practicing and Applying the Black Swan Method
- 24:30 Optimal Timing for Negotiations
- 28:22 Tactical Empathy with Adversaries
- 32:40 Defining Tactical Empathy
- 34:41 The Future of Tactical Empathy and Neuroscience
To grab your copy of Never Split The Difference you can buy it here (not an affiliate link). https://a.co/d/229P5UV
To find more of Chris Voss and The Black Swan Group: https://www.blackswanltd.com/
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