May 8, 2023 • 31 mins
Rosanna Maietta shares her path from reporter to hospitality industry executive. She also discusses the work of the AHLA Foundation, which she leads, and its DEI vision, “to build an industry as diverse as the guests we serve.” Rosanna also shares the lessons she’s learned along the way, including the importance of public speaking skills, advocating for yourself while also finding champions to advocate for you, and how and why you should continue to focus on your personal and professional growth.
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Episode Transcript
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Rachel Humphrey (00:01):
I am Rachel Humphrey on behalf of D E I
advisors, and today it is apleasure for me to welcome
Rosanna Maietta.
She's the E V P ofCommunications and Public
Relations for AHLA, and alsopresident and c e o of the AHLA
Foundation.
Welcome Rosanna.
Rosanna Maietta (00:17):
Thanks for having me, Rachel.
It's good to see
Rachel Humphrey (00:19):
you.
We're gonna jump right in.
We've got about 30 minutes tovisit today and wanna take full
advantage of that.
As there's a huge push now formore women in executive roles
within the hospitality industry,and you actually hold two of
those titles right now, but yourpath is a little bit different
than some others starting, Ibelieve, as a rep.
Porter for Bloomberg, and now asthe president and c e O of the
(00:42):
foundation, and also leadingcommunications for H L A.
Can you tell us a little bitabout your path here, your
journey to leadership?
Rosanna Maietta (00:50):
Sure.
Definitely unlikely journey tohospitality.
Although I'm so glad I made ithere.
I did start as a reporter earlyon in my twenties.
Grew up in Canada, left after Igraduated and moved overseas
with the goal of becoming aforeign correspondent, which was
something I was just so youknow, it was the dream job and I
(01:14):
thought the.
Easiest and fastest path todoing that is to go live
somewhere else.
Rather than start up through theranks.
I was always looking for thoseshortcuts.
And so ended up in, in Rome,Italy, where I lived for seven
years, and I worked for avariety of outlets, including
the Associated Press, BloombergMarket News Watch, covering a
lot of financial reporting,political reporting, but also
(01:35):
international reporting.
Because Rome tended to be a hubfor a lot of Un focused events,
programs and whatnot.
So it was a really excitingtime.
I loved my time in the newsworld and I brought all of those
skills to everything that I'vedone since.
I ended up moving to New Yorkand from there entered the world
(01:58):
of public relations.
First.
Working for a national newsmagazine in the PR department.
It's really where I learned whatPR was and how to do that job.
And then eventually moved toWashington DC where I joined a
global public relations firm andworked for a variety of clients,
fortune.
500 companies as well asembassies and foreign
(02:20):
governments, a lot ofnonprofits.
I was always attracted tocomplex challenges and issues.
A lot of crisis communications,media relations, because that
was my background.
But then also organizationsthat, that do good and want to
make a difference.
And that's something that I wasable to do when I When I finally
did start working for thefoundation, one of my clients
(02:42):
introduced me to A H L A andthen c e o Catherine Luer, who
was coming into the job.
And she and I met.
And the, that's the story to A HL A and hospitality.
And I've been with theorganization for eight years.
I've loved every minute of it.
A lot of it difficult.
Challenging times particularlythe last several years.
(03:03):
And then the journey to thefoundation was really because
one of the key things you do incommunications is tell your
story and was doing that on forthe industry for our issues.
What how do we.
Really tell the story of whatthis industry does at the
community level, at the nationallevel, but also what we do for
(03:25):
employees and the path to theAmerican dream that this
industry provides.
And that's the story of thefoundation as well.
And took over the foundationwith the goal of better telling
the story.
And as we started to look at themission of the foundation felt
that the foundation could do alot more could really expand
(03:47):
what it was doing for employees,but also for the reputation of
the industry and how could weattract talent to the industry.
And so that's it's been ajourney, but it's been a really
good one.
Rachel Humphrey (03:59):
Before we go on to some of the lessons that
you've learned along the way, Iactually wanted to talk about
the HLA Foundation for just aminute, and I wanna read it to
get it exactly right.
But the h l A foundation made afive year commitment to D ei.
To build an industry as diverseas the guests we serve.
And I loved that.
And I wondered if you could tellus a little bit about what is
the foundation doing?
(04:19):
What is that five yearcommitment to D e I look and why
is it so important for theindustry right now?
Sure.
Rosanna Maietta (04:26):
It's, it was really interesting for us.
The initiative was born out ofthe very difficult summer and
the wake of the murder of GeorgeFloyd and I started talking to a
lot of our trustees, but a lotof industry leaders from various
backgrounds.
About the need and the desire todo more and be more public about
(04:49):
what the industry was doing.
I think the industry has had along legacy of working hard on
de and I.
But it wasn't something that wereally.
Talked about or led with andmany companies have in place
programs to advance people.
And I think if you look at anyproperty, you see that diversity
(05:09):
very clearly.
But we knew that there was achallenge at the seniormost
levels.
Particularly for women.
I think, you're doing a greatamount of work in that space as
well.
And so is David.
And it's gonna take all of us tokeep the pressure on, but we
recognize that we could, as afoundation, devote some
significant financial resourcestowards this effort and really
(05:32):
start thinking about how do youget more people into the
C-suite?
First of all, why aren't theremore women in a C-suite?
What are the challenges?
What are the barriers?
Is some of it systematic, issome of it, barriers that the
women put on themselves, right?
Not seeing themselves in their,in those roles, or maybe not
even wanting those roles becauseof the pressure, the time
commitment.
(05:52):
Maybe there's less flexibilityin their minds, or maybe they
need to move and relocate andthey're also caregivers in
whatever capacity.
And so really trying tounderstand some of that.
Some of that requires research.
Some of that also requiresprograms.
Some of that requires.
Pushing industry leaders torecognize this is a priority.
And we felt that we should makea five year commitment that we
(06:14):
should put 5 million towardsthat commitment and then really
set up a task force of industryleaders to help determine.
What programs do we need?
What's missing?
And some of that in year onewhich I'm so pleased that we've
already accomplished, wasputting together an inclusive
leadership training on behalf ofthe industry.
Some companies have done thatand continuously do that, but we
(06:38):
know that our industry is variedand segmented, and so we wanted
to be the.
Place that could provide thesetools and resources to those
organizations that couldn't dothem themselves.
And we worked with Korn Ferryfor over a year and our task
force to develop a curriculumthat we felt really was unique
to our industry around inclusiveleadership.
(07:01):
And it's challenging, it'sdifficult.
There are tough conversations.
You have to really be.
Introspective and really thinkabout how are you leading, what
are your blind spots?
How do you overcome those blindspots?
Who is in your inner circle?
Why are those people in yourinner circle who's missing from
that inner circle?
And so we earlier as.
(07:22):
Year launched our first cohortof 60 industry leaders.
And it was a fascinatingexperience.
And many people after that saidto me, do you know, did this
meet your expectations?
And I have to say, I didn't haveexpect, I didn't know what to
expect.
I didn't know how the programwas going to be received.
(07:43):
It's one thing when you putsomething on paper and then
another when you put it intopractice.
And I think we had reallyterrific.
Moderators who helpedfacilitate.
They were people who wereexperienced in these
conversations.
And I think that was the key todelivering a really unique
experience and what we've donesince is those 60, that first
(08:05):
class of 60 has been meetingthroughout.
And since the early spring andwill continue throughout this
year.
And so that they now have a peerset that's different than the
peer set that maybe they hadbeen relying on.
And it's outside of their innercircle.
And so the goal is that they canmaintain those conversations and
those those friendships evenBorn out of some of those
(08:28):
challenging times and difficultconversations.
And our goal now is we have thistool and this terrific resource
that each of those 60 will sendmore people next year, but also
that they can take this packageit and have it.
Within, share it within theirown companies.
And so that we're expanding thenumber of people at the
(08:50):
seniormost levels in theindustry who are exposed to this
type of training.
And that's just one of thepieces that we've done.
But I think that's a reallycritical component.
And then some of the otherpieces, again, are really
looking at how do we bringmid-level talent to that next
level and what does that looklike?
And a lot of that was born outof our merger with a Castell
(09:10):
project, which I'm so proud of.
I think Peggy has done aphenomenal job in the industry
to really push leaders to thinkdifferently about advancing
women.
And she's created some reallyphenomenal programs that we hope
to scale up now that they'repart of the foundation.
That's
Rachel Humphrey (09:28):
great.
We're certainly veryappreciative to the foundation
for leading in this importantarea.
One of the things that youmentioned a second ago, there is
one of the barriers somewhatresponsible on ourselves for
putting ourselves out there,advocating for ourselves when we
want things.
I think you and I I've noticedhave a.
Similar trait in sometimesquestioning who me?
(09:49):
You want to talk to me?
Tell us a little bit about howyou, what you're seeing, maybe
some trends right now for peoplewho aren't necessarily
advocating for themselves, theimportance of it.
Any recommendations you have onmaking sure that you are taking
some personal responsibility inthat growth.
Rosanna Maietta (10:08):
Yeah, that, that's, I think the biggest
challenge when it comes to womenin particular.
You're so right.
I I have to remind myself totake my own advice.
I think I'm Much more concernedabout everyone else and on my
team and pushing them, out oftheir comfort zone, helping
provide that guidance.
And I think that's important forleaders to do and for people in
(10:29):
our.
Capacity and who our connectionsand networks are.
You always wanna be beingsupportive in advocating for
others, and I think that the keyis to really both individually.
Remind yourself that you aredeserving, that you have
(10:50):
expertise, that you havecredibility, that you've earned
your right to be in the room orat the table.
And there's sometimes dailyreminders.
I think it's important to forwomen who are pulled in many
directions to daily, take sometime before you start your day,
look at your day, what is onyour calendar.
(11:12):
Think about those meetings andwhat your.
Personal goals are for thosemeetings.
It really requires anintentionality that takes time
and effort and energy.
And sometimes we don't giveourselves that time and energy.
And I think that is reallycritical.
I also think it's important tohave advocates, to find those
(11:34):
advocates.
I I grew up in the newsroomenvironment when there were
still very few women in thenewsroom, and the women who were
in the newsroom were some of thehardest people to befriend.
And I just remember thinkinglike, why?
Aren't they being the ones tohelp push you forward?
(11:56):
And I shouldn't generalize cuzthat's not always the case, but
it, in my experience, it was, Ihad more more luck getting
having male advocates support meand promote me than I did the
women in the newsroom.
And it just made me see that Idon't want to be like that.
And so how can I make it easierfor the people that you know
(12:17):
are, I'm responsible for?
And so I think that's important.
Find the people in your networkand outside of your network
doesn't always have to be, aclose circle of friends.
I think it's important to havediversity in who your advocates
are, because you're gonna getdifferent perspectives and
that's really important as well.
Rachel Humphrey (12:34):
I love a couple that points me on advocating for
ourselves the intentionality.
I really like that.
I think sometimes we get so busyon the hamster wheel of life and
work that we don't step back toreally be intentional in those
decisions.
And.
As far as champions go, I thinkmy experience has been very
similar to yours, that some ofmy greatest champions have been
men.
(12:55):
Currently one, one or many ofyour coworkers gave me
opportunities, promoted me inopportunities, and seeing that
this industry really.
Promotes having champions andmentors and there's so few
people that if you reach out andjust say, I wanna ask you a
question or I wanna talk to youfor a few minutes, I've been
always shocked at how availableeverybody is regardless of title
(13:18):
and level or connections may be.
And so I think that identifyingthose people and really I.
Taking the opportunity toconnect with them.
We went back earlier when youwere talking about the start of
your career to being a reporter.
And certainly with yourtraining, one of the elements
that a lot of people see isnecessary to become a leader, to
(13:38):
have that C-suite position oreven to continue to grow into
leadership that might not bequite as, Public facing is an
ability to speak publicly.
There's a couple of things hereI wanted to ask you about.
One is, if someone has aninterest in public speaking,
whether it's internally at teammeetings or it is on the largest
of stages in the industry, howshould they go about letting
(14:01):
that be known?
And then when you do One of thecharacter traits of yours that I
admire so much is the poise andease with which.
It appears you speak when youspeak publicly, and I know that
it's not, I know that it'straining and preparation and all
of these things, but how do youprepare?
How would you recommend thatothers do when given those
opportunities so that theopportunities keep coming?
Rosanna Maietta (14:24):
This is, I think, critical to an individual
success really in no matter whatrole you're in, if you think
about even in particular, thelast two years and the Zoom and
it.
Being able to share your points,be heard and talk and add value
is not easy and you really haveto be thoughtful about what
(14:48):
you're trying to say when you'resaying it, and how you.
Come across.
It does take skill and I docredit my training as a reporter
in that, it was a lot ofpractice.
Certainly, but there are sometricks, I think first to answer
your question about how do youget in, how do you get
information?
How do you share that, how doyou tell people?
(15:09):
You, anyone listening shoulddefinitely Talk to their
supervisors about wanting to dosomething like this.
I, there is a multitude ofresources now available that I
don't think existed previously,but there are podcasts that you
can listen to there.
There are videos online and Ithink it's easy to find some.
(15:29):
Online courses that don't take alot of time, that will give you
some really smart tips thatanybody can do if it's not
something that's available atyour company or where you're
working currently.
So I would recommend doing that.
I was I laughed.
I was in a was on a work trip.
And was in a, an Uber and thegentleman was listening to a
(15:50):
podcast about public speakingtraining.
So you can really do these.
There are short little seminarsthat you can take in whatever
format is comfortable to you tohelp you prepare and get better
at it.
It does take practice.
I've been doing this for over 20years, and every time I have to
present, I practice.
(16:10):
And I think that's important.
I think I would say early on inyour career practice in front of
a mirror.
But the key is really, what areyou saying, right?
Because some of it is how youlook and feel.
What are you doing with yourhands and, are you all over the
place?
And so learning to have somecomposure and be aware of your
body is one of the things youlearn when you're doing sort of
(16:31):
presentation or media training.
But this the more.
Critical component is what areyou saying?
And I think people have atendency, particularly people
who are nervous to memorize.
And that is the number onefailure right out of the gate.
Because when you are nervous,your brain does not recall
things easily.
And some of the tricks there arereally to think about.
(16:54):
What are the points you wannamake?
What, and not word for wordverbatim, but what do you want
this audience to remember?
When you are done and when youdistill it into that, the words
and the order of the words yousay them don't really matter.
But your brain will remember thethree things you want the
takeaways to be, and then you,it becomes more conversational,
(17:19):
it becomes more authentic toyou, and those are the things
that I always remind myself whenI'm gonna speak.
Sure.
I also have a system in which Iwrite out my talking points and
I, and then I think about it andthen, and so it's.
It's a sort of a shorthand forme to remember what do I wanna
(17:39):
say?
And then I'll step back before,say I go on stage or before an
important presentation, and I'llthink, okay, how do I take what
I wrote and distill it into whatI want the takeaways to be?
And then it flows naturally.
Rachel Humphrey (17:55):
I think yours in my training, while very
different fields is very similarbecause as a trial lawyer, it
was the same thing.
You have to be prepared.
You have to know who youraudience is, what you want the
takeaways to be at the end.
But you also need to be able topivot if something comes up that
you don't expect.
Or there might be even on apanel or something, a topic that
you're not ready for, but you'revery well versed in.
(18:17):
So for me it was.
As much preparation as I, no onewas ever gonna be more prepared
than I was.
But then once you know it, itdoesn't matter where the context
or conversation goes becauseyou're speaking from what you
know.
You mentioned the Uber driverand listening to podcasts and
that touched on one of thethings we wanted to ask about
too is continuous growth.
(18:38):
So whether it is to continue tobe learning in one specific area
or identifying.
Where you want to end up, andthen maybe what skills do you
need to develop?
How do you get there when youare working with your current
teams or when you look at yourpath, how did you continue to
develop the skills that youidentified would be important
(19:00):
for your current roles?
And then how do you translatethat into developing the teams
around you so that everyone isconstantly growing.
Rosanna Maietta (19:08):
Sure.
I'm a big believer in constantlylearning, plus I feel like,
you're only as smart as thepeople that you surround
yourself with.
And I'm a big believer in hiringpeople who know more than me.
It's important to constantly belearning and being open to
learning.
And I, I de and I is.
Is a terrific example.
When I first set up the taskforce, I told everyone, this is
(19:30):
not an area I'm familiar with.
Yes, I'm the daughter ofimmigrants, I'm an immigrant
here in the us but my knowledgeis not deep.
And so I wanted to surroundmyself by people who were
experts in their field, and I'mstill learning throughout this.
Process.
And so it is so important toopen yourself up to things that
not just are areas of interestto help you do your job, but
(19:53):
other things because that trathat they always come to play in
what you end up doing.
And so one example of that is asa.
Former reporter and wanna bewriter.
I entered journalism because Iwas a failed writer and the goal
of being, living in Paris andwriting novels.
But that has fueled my ongoinginterest in.
(20:17):
Just I'm a voracious reader.
I read everything from a varietyof news outlets and not just,
ones that I agree with, but I'dlike to see what other people
are producing, writing, talkingabout.
And I think that contentconstantly helps you form
opinions or, find other piecesof research that maybe are of
(20:38):
interest.
I stay connected with.
I have a writer's group and wemeet once a month, and whether
we're writing or sharing,writing, we're talking about
writing, we're talking aboutother things.
I think that always comes toplay in other conversations that
I'm having around the worktable.
And I have a lot of friends whoare artists and so how do they
(20:58):
view the world and.
And how does that change whatI'm thinking or doing?
Or how do I bring some, somecolor and light into what we're
doing and think creativelyabout, about problems.
I think it's really important tosurround yourself.
By with other people who are notso different from you because
(21:19):
that's continuous growth andlearning.
And they will be people who say,oh, have you read this book?
And it might be something that Inever would've picked up.
At the I was gonna say thebookstore, or I should say order
on.
But I still love a goodbookstore because you like to,
you go and things that maybe youwouldn't wouldn't have been put
in front of you.
(21:39):
Podcasts are the thing did youare now and.
I love listening to a variety ofdifferent speakers and
journalists and everything fromcomedy to food, to economics.
So a variety, just so that younever know where inspiration's
gonna come from.
You never know where you'regonna find a solution that maybe
has been denying on.
(21:59):
In the back of your mind arounda problem that you can't figure
out, and then all of a sudden,in some sec su circuitous route
you get an answer.
So I, and I encourage my team,we make sure we have budgets for
training and professionaldevelopment, and I encourage
them.
And it's funny because Mostoften by the, the end of the
year, I'll roll around andyou'll notice that very few
(22:21):
people have taken advantage ofthat.
And I push my team all the timeto find an online course or find
something fun that you wanna dothat that allows you to have
some growth because that's soimportant and it changes your
perspective on things in waysthat you wouldn't otherwise
imagine.
(22:42):
Look, I wanna follow
Rachel Humphrey (22:43):
up on something that you said at the start of
that, because say, when you sayout loud, I know that I am not
an expert in something and Iwanna surround myself with
people who are, or go out andfind people who are, that's an
incredibly confident skill tosay as a leader in front of
others, I'm not.
The smartest person in the roomon that.
(23:04):
How would you advise others whomaybe are feeling less secure or
less confident in saying outloud?
I don't know a lot about that.
I could learn it or I can findpeople who do, because I think
that is one thing that holdseverybody up regardless of
gender or where you are in yourleadership is not wanting to
communicate that maybe you don'tknow something and how that
(23:25):
reflects on you.
Rosanna Maietta (23:26):
It's a great question.
I mean you say it comes fromconfidence to me it's just about
honesty.
There are a lot of things Iknow, but I'm happy to share
what I don't know and I wannalearn and just cause you don't
know, that doesn't mean that youwon't become an expert at it
someday either.
I certainly did not knowanything about running a
foundation, but that doesn'tmean that I.
It wasn't a quick study.
And that's where the continuousgrowth comes.
(23:48):
Talk to people.
What I started doing was talkingto people who ran foundations
and so that's how you expandyour network at the same time.
I think it's important to behonest with people who you work
with.
What, and again, it doesn't meanthat you're not knowledgeable in
other things.
You're at the table alreadybecause.
(24:08):
You have a right to be there andsomeone said, this is, you're an
expert in this.
But expand your horizons and andalways look for those
opportunities that push you outof your comfort zone.
I think it's important.
I have the opportunity to be aleader and I wanna make sure
that I'm pushing my team outsideof their comfort zone.
Not because you want them tofail, although failure is good.
(24:32):
I, you learn so much from thingsthat go sideways.
And those are the lessons thatyou take and grow from.
But it's in an effort to letthem see what they are able to
accomplish when they take onsomething that maybe scares them
at first.
And my wish for everyone is thatthey have the opportunity to be
(24:54):
pushed by someone to trysomething and if it doesn't
work, that's fine.
Then you go in a differentdirection.
Rachel Humphrey (25:01):
That's a perfect segue.
I know we're getting short ontime.
I have so much I wanna cover.
So I'm gonna do a little bit ofrapid fire picking up, moving
out of the country relocating asan immigrant to the United
States, all things that taketremendous risk and that you
have seen successes and probablysome that were less successful
in doing.
What would you tell people aboutthe importance of taking risks
(25:22):
in their career to get wherethey wanna go?
Rosanna Maietta (25:25):
It's critical.
I will say I never.
Considered them risks.
They were just opportunities.
And I think risk sounds scarybut I looked at everything as an
opportunity.
Sure.
Looking back at it now, I think,oh my gosh, there wasn't even
internet when I moved.
To, I didn't have a place tostay.
I didn't have a job.
(25:45):
I was just like, let's see whathappens.
And I could always come backwith what I told myself.
I could always go home and Istill feel that.
I I think you have to try newthings and meet new people and
experience different things.
It adds so much to your life.
It makes it rich.
And it in, to me it, first ofall, it introduced me to my
(26:06):
husband, so that worked outreally well.
But also I have a wealth offriends who are not like me, who
didn't grow up like me who havemade my life so rich.
And so I, I think that anytimeyou can Give something a try.
You should, and nothing isforever and that's what we have
to remind ourselves.
(26:27):
Sometimes I think people thinkif I do this, then I'm stuck.
Actually, no, you're not.
Rachel Humphrey (26:32):
That's great advice.
All right, last two.
This is my all-time favoritequestion that when I'm asked on
panels and part of it is becauseof that idea of continuous
growth, cause of the importancefor me of reflecting on the past
and how that leads me where Iwanna go.
I'm curious what your advicewould be to your younger self.
(26:52):
I've told people a lot latelythat in my.
Retirement.
My answer has changedcompletely.
From what it would have been formany years, which was accurate
and truthful at that time.
But now looking back and havinga different off that hamster
wheel, I think that we are justtalking about what would be the
advice that you would give toyour younger self, reflecting on
(27:12):
those challenges, the growthwhere you started, where you are
today.
Amen.
This is really
Rosanna Maietta (27:18):
hard.
And you're right.
I've thought about this a lotand I've had a million different
answers on a variety ofdifferent things.
One aspect would've been as ayoung mother, I wish I had told
myself, no, it's okay.
You don't have to be in theoffice all the time.
Don't miss that.
Performance at school.
(27:40):
So that's one thing.
But I think generally speaking,and I did this recently be, just
before covid we, that summerbefore Covid, we went back to
Rome and I hadn't been there ina while.
And I remember walking by one ofmy offices where I worked as a
reporter and just thinking tomyself how my life had come sort
(28:02):
of full circle.
And here I am now visiting and Iwas in, it's such a different,
Place in my life and two, twoboys who were on their way to
doing really well and justfeeling so different.
And I thought to myself, I wishI had told myself then that it
would be okay.
Calm down some of that anxietythat you have when you're young
(28:24):
and where am I gonna end up andwhat's it gonna look like?
But some of that anxiety is whatdrove me to continuously move
and change and evolve.
And I dunno.
Rachel Humphrey (28:35):
I'm gonna tell you I did not know that answer.
And you can to our audience, Ihad no idea.
That is the advice I.
To give to my younger self thatit is gonna be okay.
You are going to find love, youare going to be a good mom.
You are going to find success innot one but two careers.
You are gonna have financialsecurity, whatever it was that,
(28:55):
that I worried about so much.
And I think you're right.
I think some of that is thedriving factor.
For how you end up there.
But I just saying everything isgonna be okay at the end of the
day and I try to impart that onmy daughters now who are older
and, I easier said than done.
I think, I guess they have tofigure that out along their path
as well.
I will tell you that the onethat I pivoted to over the last
(29:17):
year or so is I wish I hadprioritized self-care now and I
always thought that I wa bytaking care of everyone else,
whether it be.
Coworkers, colleagues, family,friends, whatever, that somehow
I was in service to others, butnot realizing how critically
important.
(29:38):
Exercise and hydration and sleepand reflection and all of these
things were that again, on thathamster wheel.
I thought those were the thingsyou put last if you can't fit
everything in and now having anopportunity to do it
differently, I'm just so muchhealthier and stronger and I
know that my best self in all ofthose things in work and family
and all would've been greatlyimproved by.
(30:00):
Taking a little bit of care.
All right.
I know we are over time, but I'mnot gonna let you go quite yet.
D e i, advisors of course, isabout empowering personal
success.
How do each of us find what weneed to take our careers and
ourselves to the level we wannabe?
So keeping in mind the motto ofempowering personal success.
Do you have any final advice foreveryone?
(30:20):
I
Rosanna Maietta (30:21):
think my advice would be to keep moving forward
and surround yourself bydifferent people and different
voices because they will makeyou better and they will push
you and you will push them.
And I think that will lead to amore inclusive environment for
everybody.
Rachel Humphrey (30:38):
I love that.
I know we didn't get to talkabout support systems and work
life at all, but I feel likethere are all these nuggets
through what you've said thathave dovetailed so nicely into
that by surrounding yourselfwith so many different people in
so many different facets of yourlife.
For Z, it is delightful to sitdown and talk with you.
Thank you so much for yourleadership within the industry,
your tremendous support ofelevating women and others in
(31:01):
the industry as well.
And thanks for being a part of de I
Rosanna Maietta (31:04):
advisors.
Thanks, Rachel.
This is, this was more fun thanI thought.
I was a little nervous, but madeit easy.
I appreciate that.
Rachel Humphrey (31:13):
Thank you so much.
I am Rachel Humphrey on behalf of D E I
advisors, and today it is apleasure for me to welcome
Rosanna Maietta.
She's the E V P ofCommunications and Public
Relations for AHLA, and alsopresident and c e o of the AHLA
Foundation.
Welcome Rosanna.
Rosanna Maietta (00:17):
Thanks for having me, Rachel.
It's good to see
Rachel Humphrey (00:19):
you.
We're gonna jump right in.
We've got about 30 minutes tovisit today and wanna take full
advantage of that.
As there's a huge push now formore women in executive roles
within the hospitality industry,and you actually hold two of
those titles right now, but yourpath is a little bit different
than some others starting, Ibelieve, as a rep.
Porter for Bloomberg, and now asthe president and c e O of the
(00:42):
foundation, and also leadingcommunications for H L A.
Can you tell us a little bitabout your path here, your
journey to leadership?
Rosanna Maietta (00:50):
Sure.
Definitely unlikely journey tohospitality.
Although I'm so glad I made ithere.
I did start as a reporter earlyon in my twenties.
Grew up in Canada, left after Igraduated and moved overseas
with the goal of becoming aforeign correspondent, which was
something I was just so youknow, it was the dream job and I
(01:14):
thought the.
Easiest and fastest path todoing that is to go live
somewhere else.
Rather than start up through theranks.
I was always looking for thoseshortcuts.
And so ended up in, in Rome,Italy, where I lived for seven
years, and I worked for avariety of outlets, including
the Associated Press, BloombergMarket News Watch, covering a
lot of financial reporting,political reporting, but also
(01:35):
international reporting.
Because Rome tended to be a hubfor a lot of Un focused events,
programs and whatnot.
So it was a really excitingtime.
I loved my time in the newsworld and I brought all of those
skills to everything that I'vedone since.
I ended up moving to New Yorkand from there entered the world
(01:58):
of public relations.
First.
Working for a national newsmagazine in the PR department.
It's really where I learned whatPR was and how to do that job.
And then eventually moved toWashington DC where I joined a
global public relations firm andworked for a variety of clients,
fortune.
500 companies as well asembassies and foreign
(02:20):
governments, a lot ofnonprofits.
I was always attracted tocomplex challenges and issues.
A lot of crisis communications,media relations, because that
was my background.
But then also organizationsthat, that do good and want to
make a difference.
And that's something that I wasable to do when I When I finally
did start working for thefoundation, one of my clients
(02:42):
introduced me to A H L A andthen c e o Catherine Luer, who
was coming into the job.
And she and I met.
And the, that's the story to A HL A and hospitality.
And I've been with theorganization for eight years.
I've loved every minute of it.
A lot of it difficult.
Challenging times particularlythe last several years.
(03:03):
And then the journey to thefoundation was really because
one of the key things you do incommunications is tell your
story and was doing that on forthe industry for our issues.
What how do we.
Really tell the story of whatthis industry does at the
community level, at the nationallevel, but also what we do for
(03:25):
employees and the path to theAmerican dream that this
industry provides.
And that's the story of thefoundation as well.
And took over the foundationwith the goal of better telling
the story.
And as we started to look at themission of the foundation felt
that the foundation could do alot more could really expand
(03:47):
what it was doing for employees,but also for the reputation of
the industry and how could weattract talent to the industry.
And so that's it's been ajourney, but it's been a really
good one.
Rachel Humphrey (03:59):
Before we go on to some of the lessons that
you've learned along the way, Iactually wanted to talk about
the HLA Foundation for just aminute, and I wanna read it to
get it exactly right.
But the h l A foundation made afive year commitment to D ei.
To build an industry as diverseas the guests we serve.
And I loved that.
And I wondered if you could tellus a little bit about what is
the foundation doing?
(04:19):
What is that five yearcommitment to D e I look and why
is it so important for theindustry right now?
Sure.
Rosanna Maietta (04:26):
It's, it was really interesting for us.
The initiative was born out ofthe very difficult summer and
the wake of the murder of GeorgeFloyd and I started talking to a
lot of our trustees, but a lotof industry leaders from various
backgrounds.
About the need and the desire todo more and be more public about
(04:49):
what the industry was doing.
I think the industry has had along legacy of working hard on
de and I.
But it wasn't something that wereally.
Talked about or led with andmany companies have in place
programs to advance people.
And I think if you look at anyproperty, you see that diversity
(05:09):
very clearly.
But we knew that there was achallenge at the seniormost
levels.
Particularly for women.
I think, you're doing a greatamount of work in that space as
well.
And so is David.
And it's gonna take all of us tokeep the pressure on, but we
recognize that we could, as afoundation, devote some
significant financial resourcestowards this effort and really
(05:32):
start thinking about how do youget more people into the
C-suite?
First of all, why aren't theremore women in a C-suite?
What are the challenges?
What are the barriers?
Is some of it systematic, issome of it, barriers that the
women put on themselves, right?
Not seeing themselves in their,in those roles, or maybe not
even wanting those roles becauseof the pressure, the time
commitment.
(05:52):
Maybe there's less flexibilityin their minds, or maybe they
need to move and relocate andthey're also caregivers in
whatever capacity.
And so really trying tounderstand some of that.
Some of that requires research.
Some of that also requiresprograms.
Some of that requires.
Pushing industry leaders torecognize this is a priority.
And we felt that we should makea five year commitment that we
(06:14):
should put 5 million towardsthat commitment and then really
set up a task force of industryleaders to help determine.
What programs do we need?
What's missing?
And some of that in year onewhich I'm so pleased that we've
already accomplished, wasputting together an inclusive
leadership training on behalf ofthe industry.
Some companies have done thatand continuously do that, but we
(06:38):
know that our industry is variedand segmented, and so we wanted
to be the.
Place that could provide thesetools and resources to those
organizations that couldn't dothem themselves.
And we worked with Korn Ferryfor over a year and our task
force to develop a curriculumthat we felt really was unique
to our industry around inclusiveleadership.
(07:01):
And it's challenging, it'sdifficult.
There are tough conversations.
You have to really be.
Introspective and really thinkabout how are you leading, what
are your blind spots?
How do you overcome those blindspots?
Who is in your inner circle?
Why are those people in yourinner circle who's missing from
that inner circle?
And so we earlier as.
(07:22):
Year launched our first cohortof 60 industry leaders.
And it was a fascinatingexperience.
And many people after that saidto me, do you know, did this
meet your expectations?
And I have to say, I didn't haveexpect, I didn't know what to
expect.
I didn't know how the programwas going to be received.
(07:43):
It's one thing when you putsomething on paper and then
another when you put it intopractice.
And I think we had reallyterrific.
Moderators who helpedfacilitate.
They were people who wereexperienced in these
conversations.
And I think that was the key todelivering a really unique
experience and what we've donesince is those 60, that first
(08:05):
class of 60 has been meetingthroughout.
And since the early spring andwill continue throughout this
year.
And so that they now have a peerset that's different than the
peer set that maybe they hadbeen relying on.
And it's outside of their innercircle.
And so the goal is that they canmaintain those conversations and
those those friendships evenBorn out of some of those
(08:28):
challenging times and difficultconversations.
And our goal now is we have thistool and this terrific resource
that each of those 60 will sendmore people next year, but also
that they can take this packageit and have it.
Within, share it within theirown companies.
And so that we're expanding thenumber of people at the
(08:50):
seniormost levels in theindustry who are exposed to this
type of training.
And that's just one of thepieces that we've done.
But I think that's a reallycritical component.
And then some of the otherpieces, again, are really
looking at how do we bringmid-level talent to that next
level and what does that looklike?
And a lot of that was born outof our merger with a Castell
(09:10):
project, which I'm so proud of.
I think Peggy has done aphenomenal job in the industry
to really push leaders to thinkdifferently about advancing
women.
And she's created some reallyphenomenal programs that we hope
to scale up now that they'repart of the foundation.
That's
Rachel Humphrey (09:28):
great.
We're certainly veryappreciative to the foundation
for leading in this importantarea.
One of the things that youmentioned a second ago, there is
one of the barriers somewhatresponsible on ourselves for
putting ourselves out there,advocating for ourselves when we
want things.
I think you and I I've noticedhave a.
Similar trait in sometimesquestioning who me?
(09:49):
You want to talk to me?
Tell us a little bit about howyou, what you're seeing, maybe
some trends right now for peoplewho aren't necessarily
advocating for themselves, theimportance of it.
Any recommendations you have onmaking sure that you are taking
some personal responsibility inthat growth.
Rosanna Maietta (10:08):
Yeah, that, that's, I think the biggest
challenge when it comes to womenin particular.
You're so right.
I I have to remind myself totake my own advice.
I think I'm Much more concernedabout everyone else and on my
team and pushing them, out oftheir comfort zone, helping
provide that guidance.
And I think that's important forleaders to do and for people in
(10:29):
our.
Capacity and who our connectionsand networks are.
You always wanna be beingsupportive in advocating for
others, and I think that the keyis to really both individually.
Remind yourself that you aredeserving, that you have
(10:50):
expertise, that you havecredibility, that you've earned
your right to be in the room orat the table.
And there's sometimes dailyreminders.
I think it's important to forwomen who are pulled in many
directions to daily, take sometime before you start your day,
look at your day, what is onyour calendar.
(11:12):
Think about those meetings andwhat your.
Personal goals are for thosemeetings.
It really requires anintentionality that takes time
and effort and energy.
And sometimes we don't giveourselves that time and energy.
And I think that is reallycritical.
I also think it's important tohave advocates, to find those
(11:34):
advocates.
I I grew up in the newsroomenvironment when there were
still very few women in thenewsroom, and the women who were
in the newsroom were some of thehardest people to befriend.
And I just remember thinkinglike, why?
Aren't they being the ones tohelp push you forward?
(11:56):
And I shouldn't generalize cuzthat's not always the case, but
it, in my experience, it was, Ihad more more luck getting
having male advocates support meand promote me than I did the
women in the newsroom.
And it just made me see that Idon't want to be like that.
And so how can I make it easierfor the people that you know
(12:17):
are, I'm responsible for?
And so I think that's important.
Find the people in your networkand outside of your network
doesn't always have to be, aclose circle of friends.
I think it's important to havediversity in who your advocates
are, because you're gonna getdifferent perspectives and
that's really important as well.
Rachel Humphrey (12:34):
I love a couple that points me on advocating for
ourselves the intentionality.
I really like that.
I think sometimes we get so busyon the hamster wheel of life and
work that we don't step back toreally be intentional in those
decisions.
And.
As far as champions go, I thinkmy experience has been very
similar to yours, that some ofmy greatest champions have been
men.
(12:55):
Currently one, one or many ofyour coworkers gave me
opportunities, promoted me inopportunities, and seeing that
this industry really.
Promotes having champions andmentors and there's so few
people that if you reach out andjust say, I wanna ask you a
question or I wanna talk to youfor a few minutes, I've been
always shocked at how availableeverybody is regardless of title
(13:18):
and level or connections may be.
And so I think that identifyingthose people and really I.
Taking the opportunity toconnect with them.
We went back earlier when youwere talking about the start of
your career to being a reporter.
And certainly with yourtraining, one of the elements
that a lot of people see isnecessary to become a leader, to
(13:38):
have that C-suite position oreven to continue to grow into
leadership that might not bequite as, Public facing is an
ability to speak publicly.
There's a couple of things hereI wanted to ask you about.
One is, if someone has aninterest in public speaking,
whether it's internally at teammeetings or it is on the largest
of stages in the industry, howshould they go about letting
(14:01):
that be known?
And then when you do One of thecharacter traits of yours that I
admire so much is the poise andease with which.
It appears you speak when youspeak publicly, and I know that
it's not, I know that it'straining and preparation and all
of these things, but how do youprepare?
How would you recommend thatothers do when given those
opportunities so that theopportunities keep coming?
Rosanna Maietta (14:24):
This is, I think, critical to an individual
success really in no matter whatrole you're in, if you think
about even in particular, thelast two years and the Zoom and
it.
Being able to share your points,be heard and talk and add value
is not easy and you really haveto be thoughtful about what
(14:48):
you're trying to say when you'resaying it, and how you.
Come across.
It does take skill and I docredit my training as a reporter
in that, it was a lot ofpractice.
Certainly, but there are sometricks, I think first to answer
your question about how do youget in, how do you get
information?
How do you share that, how doyou tell people?
(15:09):
You, anyone listening shoulddefinitely Talk to their
supervisors about wanting to dosomething like this.
I, there is a multitude ofresources now available that I
don't think existed previously,but there are podcasts that you
can listen to there.
There are videos online and Ithink it's easy to find some.
(15:29):
Online courses that don't take alot of time, that will give you
some really smart tips thatanybody can do if it's not
something that's available atyour company or where you're
working currently.
So I would recommend doing that.
I was I laughed.
I was in a was on a work trip.
And was in a, an Uber and thegentleman was listening to a
(15:50):
podcast about public speakingtraining.
So you can really do these.
There are short little seminarsthat you can take in whatever
format is comfortable to you tohelp you prepare and get better
at it.
It does take practice.
I've been doing this for over 20years, and every time I have to
present, I practice.
(16:10):
And I think that's important.
I think I would say early on inyour career practice in front of
a mirror.
But the key is really, what areyou saying, right?
Because some of it is how youlook and feel.
What are you doing with yourhands and, are you all over the
place?
And so learning to have somecomposure and be aware of your
body is one of the things youlearn when you're doing sort of
(16:31):
presentation or media training.
But this the more.
Critical component is what areyou saying?
And I think people have atendency, particularly people
who are nervous to memorize.
And that is the number onefailure right out of the gate.
Because when you are nervous,your brain does not recall
things easily.
And some of the tricks there arereally to think about.
(16:54):
What are the points you wannamake?
What, and not word for wordverbatim, but what do you want
this audience to remember?
When you are done and when youdistill it into that, the words
and the order of the words yousay them don't really matter.
But your brain will remember thethree things you want the
takeaways to be, and then you,it becomes more conversational,
(17:19):
it becomes more authentic toyou, and those are the things
that I always remind myself whenI'm gonna speak.
Sure.
I also have a system in which Iwrite out my talking points and
I, and then I think about it andthen, and so it's.
It's a sort of a shorthand forme to remember what do I wanna
(17:39):
say?
And then I'll step back before,say I go on stage or before an
important presentation, and I'llthink, okay, how do I take what
I wrote and distill it into whatI want the takeaways to be?
And then it flows naturally.
Rachel Humphrey (17:55):
I think yours in my training, while very
different fields is very similarbecause as a trial lawyer, it
was the same thing.
You have to be prepared.
You have to know who youraudience is, what you want the
takeaways to be at the end.
But you also need to be able topivot if something comes up that
you don't expect.
Or there might be even on apanel or something, a topic that
you're not ready for, but you'revery well versed in.
(18:17):
So for me it was.
As much preparation as I, no onewas ever gonna be more prepared
than I was.
But then once you know it, itdoesn't matter where the context
or conversation goes becauseyou're speaking from what you
know.
You mentioned the Uber driverand listening to podcasts and
that touched on one of thethings we wanted to ask about
too is continuous growth.
(18:38):
So whether it is to continue tobe learning in one specific area
or identifying.
Where you want to end up, andthen maybe what skills do you
need to develop?
How do you get there when youare working with your current
teams or when you look at yourpath, how did you continue to
develop the skills that youidentified would be important
(19:00):
for your current roles?
And then how do you translatethat into developing the teams
around you so that everyone isconstantly growing.
Rosanna Maietta (19:08):
Sure.
I'm a big believer in constantlylearning, plus I feel like,
you're only as smart as thepeople that you surround
yourself with.
And I'm a big believer in hiringpeople who know more than me.
It's important to constantly belearning and being open to
learning.
And I, I de and I is.
Is a terrific example.
When I first set up the taskforce, I told everyone, this is
(19:30):
not an area I'm familiar with.
Yes, I'm the daughter ofimmigrants, I'm an immigrant
here in the us but my knowledgeis not deep.
And so I wanted to surroundmyself by people who were
experts in their field, and I'mstill learning throughout this.
Process.
And so it is so important toopen yourself up to things that
not just are areas of interestto help you do your job, but
(19:53):
other things because that trathat they always come to play in
what you end up doing.
And so one example of that is asa.
Former reporter and wanna bewriter.
I entered journalism because Iwas a failed writer and the goal
of being, living in Paris andwriting novels.
But that has fueled my ongoinginterest in.
(20:17):
Just I'm a voracious reader.
I read everything from a varietyof news outlets and not just,
ones that I agree with, but I'dlike to see what other people
are producing, writing, talkingabout.
And I think that contentconstantly helps you form
opinions or, find other piecesof research that maybe are of
(20:38):
interest.
I stay connected with.
I have a writer's group and wemeet once a month, and whether
we're writing or sharing,writing, we're talking about
writing, we're talking aboutother things.
I think that always comes toplay in other conversations that
I'm having around the worktable.
And I have a lot of friends whoare artists and so how do they
(20:58):
view the world and.
And how does that change whatI'm thinking or doing?
Or how do I bring some, somecolor and light into what we're
doing and think creativelyabout, about problems.
I think it's really important tosurround yourself.
By with other people who are notso different from you because
(21:19):
that's continuous growth andlearning.
And they will be people who say,oh, have you read this book?
And it might be something that Inever would've picked up.
At the I was gonna say thebookstore, or I should say order
on.
But I still love a goodbookstore because you like to,
you go and things that maybe youwouldn't wouldn't have been put
in front of you.
(21:39):
Podcasts are the thing did youare now and.
I love listening to a variety ofdifferent speakers and
journalists and everything fromcomedy to food, to economics.
So a variety, just so that younever know where inspiration's
gonna come from.
You never know where you'regonna find a solution that maybe
has been denying on.
(21:59):
In the back of your mind arounda problem that you can't figure
out, and then all of a sudden,in some sec su circuitous route
you get an answer.
So I, and I encourage my team,we make sure we have budgets for
training and professionaldevelopment, and I encourage
them.
And it's funny because Mostoften by the, the end of the
year, I'll roll around andyou'll notice that very few
(22:21):
people have taken advantage ofthat.
And I push my team all the timeto find an online course or find
something fun that you wanna dothat that allows you to have
some growth because that's soimportant and it changes your
perspective on things in waysthat you wouldn't otherwise
imagine.
(22:42):
Look, I wanna follow
Rachel Humphrey (22:43):
up on something that you said at the start of
that, because say, when you sayout loud, I know that I am not
an expert in something and Iwanna surround myself with
people who are, or go out andfind people who are, that's an
incredibly confident skill tosay as a leader in front of
others, I'm not.
The smartest person in the roomon that.
(23:04):
How would you advise others whomaybe are feeling less secure or
less confident in saying outloud?
I don't know a lot about that.
I could learn it or I can findpeople who do, because I think
that is one thing that holdseverybody up regardless of
gender or where you are in yourleadership is not wanting to
communicate that maybe you don'tknow something and how that
(23:25):
reflects on you.
Rosanna Maietta (23:26):
It's a great question.
I mean you say it comes fromconfidence to me it's just about
honesty.
There are a lot of things Iknow, but I'm happy to share
what I don't know and I wannalearn and just cause you don't
know, that doesn't mean that youwon't become an expert at it
someday either.
I certainly did not knowanything about running a
foundation, but that doesn'tmean that I.
It wasn't a quick study.
And that's where the continuousgrowth comes.
(23:48):
Talk to people.
What I started doing was talkingto people who ran foundations
and so that's how you expandyour network at the same time.
I think it's important to behonest with people who you work
with.
What, and again, it doesn't meanthat you're not knowledgeable in
other things.
You're at the table alreadybecause.
(24:08):
You have a right to be there andsomeone said, this is, you're an
expert in this.
But expand your horizons and andalways look for those
opportunities that push you outof your comfort zone.
I think it's important.
I have the opportunity to be aleader and I wanna make sure
that I'm pushing my team outsideof their comfort zone.
Not because you want them tofail, although failure is good.
(24:32):
I, you learn so much from thingsthat go sideways.
And those are the lessons thatyou take and grow from.
But it's in an effort to letthem see what they are able to
accomplish when they take onsomething that maybe scares them
at first.
And my wish for everyone is thatthey have the opportunity to be
(24:54):
pushed by someone to trysomething and if it doesn't
work, that's fine.
Then you go in a differentdirection.
Rachel Humphrey (25:01):
That's a perfect segue.
I know we're getting short ontime.
I have so much I wanna cover.
So I'm gonna do a little bit ofrapid fire picking up, moving
out of the country relocating asan immigrant to the United
States, all things that taketremendous risk and that you
have seen successes and probablysome that were less successful
in doing.
What would you tell people aboutthe importance of taking risks
(25:22):
in their career to get wherethey wanna go?
Rosanna Maietta (25:25):
It's critical.
I will say I never.
Considered them risks.
They were just opportunities.
And I think risk sounds scarybut I looked at everything as an
opportunity.
Sure.
Looking back at it now, I think,oh my gosh, there wasn't even
internet when I moved.
To, I didn't have a place tostay.
I didn't have a job.
(25:45):
I was just like, let's see whathappens.
And I could always come backwith what I told myself.
I could always go home and Istill feel that.
I I think you have to try newthings and meet new people and
experience different things.
It adds so much to your life.
It makes it rich.
And it in, to me it, first ofall, it introduced me to my
(26:06):
husband, so that worked outreally well.
But also I have a wealth offriends who are not like me, who
didn't grow up like me who havemade my life so rich.
And so I, I think that anytimeyou can Give something a try.
You should, and nothing isforever and that's what we have
to remind ourselves.
(26:27):
Sometimes I think people thinkif I do this, then I'm stuck.
Actually, no, you're not.
Rachel Humphrey (26:32):
That's great advice.
All right, last two.
This is my all-time favoritequestion that when I'm asked on
panels and part of it is becauseof that idea of continuous
growth, cause of the importancefor me of reflecting on the past
and how that leads me where Iwanna go.
I'm curious what your advicewould be to your younger self.
(26:52):
I've told people a lot latelythat in my.
Retirement.
My answer has changedcompletely.
From what it would have been formany years, which was accurate
and truthful at that time.
But now looking back and havinga different off that hamster
wheel, I think that we are justtalking about what would be the
advice that you would give toyour younger self, reflecting on
(27:12):
those challenges, the growthwhere you started, where you are
today.
Amen.
This is really
Rosanna Maietta (27:18):
hard.
And you're right.
I've thought about this a lotand I've had a million different
answers on a variety ofdifferent things.
One aspect would've been as ayoung mother, I wish I had told
myself, no, it's okay.
You don't have to be in theoffice all the time.
Don't miss that.
Performance at school.
(27:40):
So that's one thing.
But I think generally speaking,and I did this recently be, just
before covid we, that summerbefore Covid, we went back to
Rome and I hadn't been there ina while.
And I remember walking by one ofmy offices where I worked as a
reporter and just thinking tomyself how my life had come sort
(28:02):
of full circle.
And here I am now visiting and Iwas in, it's such a different,
Place in my life and two, twoboys who were on their way to
doing really well and justfeeling so different.
And I thought to myself, I wishI had told myself then that it
would be okay.
Calm down some of that anxietythat you have when you're young
(28:24):
and where am I gonna end up andwhat's it gonna look like?
But some of that anxiety is whatdrove me to continuously move
and change and evolve.
And I dunno.
Rachel Humphrey (28:35):
I'm gonna tell you I did not know that answer.
And you can to our audience, Ihad no idea.
That is the advice I.
To give to my younger self thatit is gonna be okay.
You are going to find love, youare going to be a good mom.
You are going to find success innot one but two careers.
You are gonna have financialsecurity, whatever it was that,
(28:55):
that I worried about so much.
And I think you're right.
I think some of that is thedriving factor.
For how you end up there.
But I just saying everything isgonna be okay at the end of the
day and I try to impart that onmy daughters now who are older
and, I easier said than done.
I think, I guess they have tofigure that out along their path
as well.
I will tell you that the onethat I pivoted to over the last
(29:17):
year or so is I wish I hadprioritized self-care now and I
always thought that I wa bytaking care of everyone else,
whether it be.
Coworkers, colleagues, family,friends, whatever, that somehow
I was in service to others, butnot realizing how critically
important.
(29:38):
Exercise and hydration and sleepand reflection and all of these
things were that again, on thathamster wheel.
I thought those were the thingsyou put last if you can't fit
everything in and now having anopportunity to do it
differently, I'm just so muchhealthier and stronger and I
know that my best self in all ofthose things in work and family
and all would've been greatlyimproved by.
(30:00):
Taking a little bit of care.
All right.
I know we are over time, but I'mnot gonna let you go quite yet.
D e i, advisors of course, isabout empowering personal
success.
How do each of us find what weneed to take our careers and
ourselves to the level we wannabe?
So keeping in mind the motto ofempowering personal success.
Do you have any final advice foreveryone?
(30:20):
I
Rosanna Maietta (30:21):
think my advice would be to keep moving forward
and surround yourself bydifferent people and different
voices because they will makeyou better and they will push
you and you will push them.
And I think that will lead to amore inclusive environment for
everybody.
Rachel Humphrey (30:38):
I love that.
I know we didn't get to talkabout support systems and work
life at all, but I feel likethere are all these nuggets
through what you've said thathave dovetailed so nicely into
that by surrounding yourselfwith so many different people in
so many different facets of yourlife.
For Z, it is delightful to sitdown and talk with you.
Thank you so much for yourleadership within the industry,
your tremendous support ofelevating women and others in
(31:01):
the industry as well.
And thanks for being a part of de I
Rosanna Maietta (31:04):
advisors.
Thanks, Rachel.
This is, this was more fun thanI thought.
I was a little nervous, but madeit easy.
I appreciate that.
Rachel Humphrey (31:13):
Thank you so much.
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