Art Schoeller, Vice President and Principal Analyst for Forrester, shares his expert insights on how to support your agent workforce during the work from home period caused by COVID-19. Sharing clear, straightforward tips, he walks through how to balance remote-working needs with efficiency, use automation and AI to streamline workflow areas, and provide flexible communication options from both an employee and customer standpoint.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Nikki Glaser Podcast
Every week comedian and infamous roaster Nikki Glaser provides a fun, fast-paced, and brutally honest look into current pop-culture and her own personal life.