Humanizing Change

In the ninth episode of Humanizing Change, host Ari Abraham talks with Ahmed Riaz, Global Head of Design at Logitech, about how visualization, empathy, and choice can help guide people through change without forcing them into rigid paths. Ahmed shares how his creative upbringing in Saudi Arabia and his background in industrial design shaped his belief in blending exploration with gentle guidance.

Highlights from the conversation:

In the eighth episode of Humanizing Change, host Ari Abraham talks with Sun Kagami, Founder of the Center for Deep Self Design, about connecting to the inner self as a way to meet change with calm, clarity, and openness. Sun shares how her early experiences with nature and her desire to break free from traditional expectations led her to help others rediscover themselves and detach from rigid outcomes.

Lessons from the episode:

In the seventh episode of Humanizing Change, host Ari Abraham talks with Jeff Lash, former Senior VP of Global Product Management at Forrester, about why real change starts with truly understanding the end user — whether that’s a customer, a colleague, or an internal stakeholder. Jeff shares how his early experiences with technology and user experience shaped his belief that empathy, research, and people-centered thinking are criti...

In the sixth episode of Humanizing Change, host Ari Abraham talks with Gina Merchant, Director of Design Research at Tandem Diabetes Care, about how self-efficacy — not just self-esteem — plays a critical role in helping people adapt to change. Gina shares how her early life experiences shaped her compassionate, research-driven approach to understanding human behavior and creating environments where people can thrive.

Lessons from ...

In the fifth episode of Humanizing Change, host Susanne LeBlanc talks with Crystal Fernando, founder and principal partner at Whatbox Innovation Partners, about how mindful leadership creates agency, empowerment, and meaningful change.

Crystal shares how her early experiences connecting with people and nature shaped her approach to leadership — and why small, intentional shifts can have the biggest impact over time.

Lessons from t...

In the fourth episode of Humanizing Change, host Ari Abraham talks with Ralph H. Groce III, President and COO of Scroobious (and former CIO of Wells Fargo), about leading critical initiatives and driving organizational efficiency without losing sight of the human element. Ralph shares how high expectations for self-sufficiency shaped his leadership style — and why building trust, aligning teams, and adapting communication are essen...

In the third episode of Humanizing Change, host Erin Muzughi talks with Kymyona Burk, Senior Policy Fellow at ExcelinEd, about leading change in education policy with honesty, compassion, and a commitment to long-term impact. Kymyona shares how her early experiences as an educator continue to shape her approach to teamwork, leadership, and public perception today.

Lessons from the episode:

• Lead with purpo...

In the second episode of Humanizing Change, host Ari Abraham talks with Hector Ouilhet, former VP of Design at Dropbox, about leading teams through change by focusing on identity, coaching, and human-centered design. Hector shares how his early experiences shaped his leadership style — and how making space for both individual and collective growth is key to navigating the evolving role of AI in organizations.

Lessons from the episo...

In the first episode of Humanizing Change, host Ari Abraham Tremendousness talks with Akshaya Murthy, Director of AI Transformation at Zendesk, about what it really takes to lead change in a world where technology moves faster than people.

Drawing from his global upbringing and deep experience in tech, Akshaya and host Ari Abraham dig into why real transformation isn’t about the tools — it’s about the people. Trust, curiosity, and ...