Off-Site BDC: The Game-Changer Dealers Need Ft. Matt Raymond

🚗 Welcome to the Chicks In Charge podcast! Host Shasta Haddock sits down with Matt Raymond, COO of Bowtie Solutions, to discuss how outsourced BDC solutions are transforming the automotive industry and why dealerships need to rethink their business development strategy for 2025.

📌 In this episode, we discuss:
✅ The biggest game-changer for 2024-2025 in automotive business development
✅ Why outsourced BDC is a must-have for modern dealerships
✅ How dealers are missing key performance metrics in their BDC strategy
✅ Why we’re back in an era where customers expect personalized care
✅ How Bowtie Solutions is revolutionizing BDC operations for dealers

About Matt Raymond:
Matt Raymond previously served as the Director of Digital Operations at Team Automotive Group before co-founding Bowtie Solutions, an outsourced service BDC solution built for dealers, by dealers. With over a decade of experience in automotive business development, CRM, and DMS technology, Matt played a key role in Team Automotive’s expansion from one location to seven across the Carolinas. The group earned spots on the Inc. 5000 List of America’s Fastest-Growing Companies in 2022 and 2023, ranking #11 in the automotive industry.

🚀 Now, as COO of Bowtie Solutions, Matt helps dealerships and independent repair facilities maximize their service BDC operations by offering scalable, outsourced solutions.

🏆 Industry Recognition:
✅ Automotive News 40 Under 40 – 2021
✅ Toyota Sales Manager Excellence Award – 2015
✅ Toyota Bronze Sales Excellence Award – 2013

🔥 Don’t miss this must-listen episode for dealership owners, BDC professionals, and auto industry leaders!