Designing for Health: Margaret Lozovatsky, MD | CHIO, Novant Health | Structuring governance to drive best practices, plus the benefits of a continuous improvement minds

Nordic Chief Medical Officer Craig Joseph, MD, chats with Margaret Lozovatsky, MD, chief health informatics officer for Novant Health. They discuss Dr. Lozovatsky’s background as a pediatrician, how that led her to becoming a CHIO, and what’s she’s learned working on either side of the EHR. They also discuss structuring governance to drive best practices, having a continuous improvement mindset after implementation, and the dangers of being too clever in the design process.

Show Notes:

[00:00] Intros

[03:59] Leading a GROSS program

[09:38] Having a continuous improvement mindset

[15:29] Structuring governance to drive best practices in the EHR

[18:28] When designs become too clever

[25:25] Reducing clicks with We Matter

[28:41] Things so well designed, they bring Dr. Lozovatsky joy

For a full transcript, click here.