Episode 262: Compassion, Coverage & Outcomes with Steve Love and Dr Leigh Richardson

I had the privilege of sitting down with Steve Love, President and CEO of the Dallas-Fort Worth Hospital Council, on this week’s episode of In Your Head. With over 90 member hospitals, Steve and his team are driving collaboration, advocacy, and better outcomes for patients across the region. Our discussion focused on some of the most pressing issues in healthcare: Compassion, Coverage, and Outcomes – The role of empathy and access in improving the patient experience. Social Drivers of Health – How addressing factors like health equity and social determinants creates better outcomes for individuals and communities. Brain Capital® in Healthcare – The importance of investing in cognitive resilience to enhance the well-being of patients and staff while improving organizational performance. This conversation reinforced the idea that healthcare is about more than just treating conditions—it is about creating systems of care that promote equity, well-being, and sustainable success for all stakeholders. By prioritizing brain health and resilience, major medical institutions can foster stronger teams, better decision-making, and long-term positive outcomes for patients and staff alike. Listen to the full episode of In Your Head to learn more about Steve Love's impactful leadership and how healthcare is evolving to meet the challenges of today and tomorrow.