Let's Talk Referrals

Let's Talk Referrals

Whether you're a small business owner, or an entrepreneur, trying to build your business by referrals without a game plan is the surest way to fail. You need to know what works before you do anything else and while it may seem complicated, it's not. It just takes a little time and the right systems in place. I'll be sharing hints, tips and resources here and in the Let's Talk Referrals™ Community to help you get more customers and grow your business.


November 29, 2023 33 mins

Running your own small business is a complicated balancing act. You need to market your business, attract and nurture new clients, and create a name for yourself, all while doing the actual work your clients give you.

There's a common mistake that's often made by small business owners, and I was guilty of this. When we get busy, we'll often stop looking for new business. After all, how can we start working with a ...

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Let’s talk about rapport. I’m sure you’ve heard about establishing rapport, but you may not have a clear understanding of what it is and why it’s important. We’ll start there and then spend the rest of this short report going over how to establish rapport and use it to create friendships and good working relationships. Once you’ve established rapport, it becomes easier to build a mutually beneficial relationship. That’s why it’s ...

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April 5, 2023 18 mins

What do you want most? What do you feel is holding you back? Do you desire more happiness in your life? How about success? Would you like to be able to achieve your goals and see your dreams come true? How about abundance? Would you like to get more of the good things that life offers and that make living worthwhile? How about more referrals for your business? If your answer to any of these questions is yes (and especially the l...

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Building a network is a key component of success for many small businesses today. Whether you need more customers or want to increase visibility in the marketplace, having a reliable referral network can give any small business owner access to an almost endless pool of potential new customers.

On this week's episode of the Let's Talk Referrals podcast, I'll be talking about the one rule to rule them all when build...

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March 22, 2023 18 mins

How many of you think that good customer service will result in more referrals for your business?

It’s a valid question. I hear a lot of companies say they have great customer service and it’s one of the reasons we should be using them. Some businesses brag about it in their TV ads. How they always put the customer first. Or our customers are why we do what we do. etc, etc.

Why do they do that? Do they need to tell people they hav...

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March 15, 2023 18 mins

How would you like to leave a room and people start talking about you in a way that is not only flattering but where they wished you hadn’t left? That is how to be unforgettable in a positive way. It’s not as difficult as you think, either. It does take a bit of practice and maybe even a bit of refocusing on your core beliefs. 

If everyone's out there networking, what makes you stand out from everyone else?

--- Send in a vo...
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March 8, 2023 14 mins

I like the word “steadfastness”. It’s such an old-fashioned word and if you think about it, the whole concept of perseverance seems a bit ancient and outdated in our fast paced world. Yet, then and today it seems to be the real secret to success. Here’s what one of the most successful business men of the age had to say about it:

I do not think that there is any other quality so essential to success of any kind as the quality of per...

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First impressions are an important part of networking and building long-term business relationships. Making a good first impression helps smooth the way and makes sure you're on the right foot going forward. 

But what happens when we make a bad first impression and what can we do to correct it?

Let me know what first impressions you make and why.

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The good news about public speaking is that although it may not be on the top of the list of our favorite activities, anyone can learn to give effective presentations. You don’t have to look like a Hollywood star, and you don’t have to use fancy words to be a successful speaker.

What is important is that the audience understands you and remembers what you have to say. By learning and using different techniques, you will discover ho...

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February 15, 2023 12 mins

Do you jump out of bed in the morning, ready to face the day and get to work? Or are you lying in bed after the alarm goes off, dreading to have to face another day, another trip to the office were you spend 8 hours plus doing what you have to do just so you can pay your bills?

That reminds me of a joke I heard quite some time ago…

Early one morning a mother went to wake up her son.

"Wake up, son.

It's time to go to school!"


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When are you going to get started? When are you going to take action and not put off what you need to be doing to realize your dreams. 

Hi everyone, my name’s Steve Black, founder of Let’s Talk Referrals and in this podcast, I’m going to share a story about my first and second, third and plenty of other networking event plus some tips to help you feel less nervous when you’re networking.

It’s so easy to say I’ll start networki...

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February 1, 2023 19 mins

Welcome to Episode 4 of the Let’s Talk Referrals podcast and Today I’m going to be talking about creating a community of raving fans.

Every business should have a place where your customers and prospects can engage with you.

The more digital we become; the more customers expect to have even more interaction with the businesses they love. Think about that two-way communication as an opportunity to expand by understanding what your c...

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Hi everyone, this is Steve Black and welcome to episode 5 of the Let’s Talk Referrals Podcast. This week I’m going to be talking about your ideal referral.

One of the most important things you need to do to get the right referrals for your business is to create an ideal referral profile. It’s impossible to teach your referral partners and customers who is a good referral for you if you can’t articulate yourself.

Your ideal referral...

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January 18, 2023 12 mins

Today I’m going to be talking about how listening will be able to help you get more referrals and build some great business relationships to get you more referrals.

And no, I’m not talking about listening to this podcast though I do believe it will help you get more referrals, I’m talking about listening to people you network with, your customers, connections, and your family friends. In fact, anyone that could send you a referral.

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January 11, 2023 11 mins

It’s been said that we are the sum total of the five people we spend the most time with. In other words, we are influenced by the personal qualities and attitudes of those who are closest to us. In some sense, we reflect their personalities and this is so important when it comes to networking and in networking, we need to surround ourselves with positive and supportive people so we can all benefit from strong, long-lasting relation...

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If you’ve been in business for a while, you’ve probably heard how referrals can help you grow your business. Today, I’m going to give a brief outline on the two different strategies for getting referrals. Word-of-mouth marketing and Networking. Both overlap with each other, but each have their own process and strategies you can be used to generate referrals.

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A short introduction and why I'm starting this podcast.

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