How GoHighLevel Became a $1B SaaS Company: Robin Alex

In this episode of Local Marketing Secrets, host Danny Leibrandt interviews Robin Alex, one of the three co-founders of GoHighLevel—a powerful sales and marketing platform now valued at over a billion dollars. Robin’s story begins in the trenches of local marketing, where he grew his own agency to over 200 clients before realizing the critical need for a more unified, automated approach to managing leads and communicating with customers.Robin dives into how he teamed up with his co-founders, their early struggles duct-taping multiple tools together, and the “lightbulb moment” that sparked HighLevel’s creation. Learn why they decided to emphasize a product-led growth strategy from day one, and how this approach—combined with a game-changing affiliate program—catapulted HighLevel into a global phenomenon.Robin also explores the practical applications of AI in business, including real-world examples of AI-powered phone support that drive better customer experiences—without sacrificing the personal touch small businesses are known for. Plus, he opens up about the challenges of scaling a remote team to more than 1,600 employees worldwide while maintaining a “bias to action” culture, where problems get solved quickly rather than buried under bureaucracy.Whether you’re an agency owner looking to elevate your service offerings, an entrepreneur seeking to solve real client problems, or simply curious how three founders went from concept to a billion-dollar valuation, this episode is packed with actionable insights on building a thriving SaaS, finding (and compensating) the right talent, and staying laser-focused on customer needs.Robin Alex, Co-Founder Of HighLevel:LinkedIn: https://www.linkedin.com/in/robinalex/Instagram: https://www.instagram.com/therobinalex/Facebook: https://www.facebook.com/alexrobint/HighLevel: https://www.gohighlevel.com/Danny Leibrandt, Founder of Pest Control SEO:Facebook: https://facebook.com/DannyLeibrandt LinkedIn: https://linkedin.com/in/dannyleibrandt/ Twitter: https://twitter.com/DannyLeibrandt Website: https://dannyleibrandt.com Pest Control SEO: https://pestcontrolseo.com/ Local Marketing Secrets Platforms:YouTube: https://www.youtube.com/@LocalMarketingSecrets Spotify: https://open.spotify.com/show/1TCL0LhZbsJS6mzanqnnT1?si=224075c9fbda42f5 Apple Podcasts: https://podcasts.apple.com/us/podcast/local-marketing-secrets/id1741176782 Amazon Music: https://music.amazon.com/podcasts/e0bb5254-5d6c-4940-8211-085157cc1239/local-marketing-secrets Audible: https://www.audible.com/podcast/The-Local-Marketeer/B0D1FCN28S?action_code=ASSGB149080119000H&share_location=pdp Podcast Chapters:00:00 Introduction to Robin Alex05:35 The Birth of High Level12:27 Finding Co-Founders and Building a Team23:22 Leveraging AI in Business Operations29:01 Core Principles for Scaling a Business34:30 Challenges in Business Growth38:08 Starting a Successful Business40:56 Lessons Learned in Entrepreneurship#localmarketing #localseo #localbusiness #homeservicebusiness #seo #marketing #podcast #marketingagency #agency #entrepreneur #entrepreneurship #business #businessgrowth