In this episode, Jim, Ryan, and special guest Josh Brooks discuss Josh's journey in the mortgage industry and his transition to a client-facing role. They explore Josh's motivation and passion for mortgages, emphasizing the importance of building relationships with clients. They also highlight the valuable lessons Josh has learned from working with John and the TVH team, including the balance between communication and timing. The conversation delves into the collaborative nature of the TVH group and the efficiency of working with multiple professionals under one roof. Finally, they discuss the process of guiding clients through the mortgage journey and the importance of considering long-term financial planning. In this conversation, Josh Brooks discusses the role of TVH Group in helping clients navigate the mortgage process. He emphasizes the importance of staying on top of interest rate announcements and ensuring clients are prepared for mortgage renewals. Josh also highlights common pitfalls in the mortgage search and recommends starting the process at least six months in advance. Outside of work, Josh enjoys staying active by going to the gym, playing rugby, and hiking. He values referral partners who share TVH Group's commitment to long-term relationships and client success. Josh prefers face-to-face meetings but is also open to virtual interactions. To connect with Josh, clients can reach out via phone or email.
Takeaways
Building strong relationships with clients is crucial in the mortgage industry.
Learning from experienced professionals and duplicating their success can lead to personal growth and success.
Balancing communication and timing is essential in providing excellent service to clients.
Collaboration within a team of professionals can enhance efficiency and provide comprehensive solutions for clients.
Guiding clients through the mortgage process involves understanding their goals and providing ongoing support and guidance. Stay on top of interest rate announcements and let TVH Group handle the details.
Start the mortgage renewal process at least six months in advance to avoid last-minute scrambling.
Avoid common pitfalls in the mortgage search by seeking advice from professionals like TVH Group.
Josh Brooks values referral partners who prioritize long-term relationships and client success.
Chapters
00:00 Introduction and Background
01:07 Josh's Journey in the Mortgage Industry
04:13 Motivation and Passion for Mortgages
05:21 Building Relationships with Clients
07:04 Learning from John and Duplicating Success
08:01 Balancing Communication and Timing
09:23 Helping Clients Take the First Step
11:37 Importance of Client Relationships
13:22 Long-Term Planning and Repeat Clients
15:15 Collaboration within the TVH Group
20:12 Guiding Clients through the Mortgage Process
22:04 Establishing Goals and Building a Foundation
23:29 Considering Long-Term Financial Planning
25:16 Providing Guidance Beyond the Mortgage
26:32 Addressing Client Concerns and Questions
27:59 Staying Informed and Communicating within the Team
28:32 Helping Clients Navigate the Mortgage Process
29:13 Navigating Mortgage Renewals
30:21 Common Pitfalls in Mortgage Search
32:22 Providing Options and Avoiding Confusion
35:12 Personal Interests and Hobbies
41:27 Preferred Referral Partners
43:11 Face-to-Face or Virtual Meetings
48:18 Contacting Josh for Mortgage Advice
50:14 Closing Remarks
Agent: Josh Brooks
Licence #M20000810
Brokerage Name: Verico TvH Mortgages Inc.
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