Picture a world where all transactions are so seamless, they feel non-existent. Well, that's the future of payments we're exploring today with the insightful NMI CEO, Vijay Sondhi. Promising an enlightening discussion, we dive into the realm of Anytime, Anywhere Payments. An idea that's all about eliminating the friction from payments and creating experiences that are so smooth, they feel like they never happened. We delve into the evolution of smartphone payments, looking at how these handy devices are becoming the ultimate tools for transactions. Tune in as Vijay shares how different sectors such as ISOs, ISVs, Payfacs, and banks should approach this concept for a frictionless future.
Interestingly, the influence of Gen Z on the future of payments was also discussed. Gen Z, the digital natives armed with smartphones and short attention spans, are leading the charge towards a future of frictionless payments. They demand speed, convenience, and security, which are becoming the benchmarks for payment experiences. Vijay also pointed out that the COVID-19 pandemic has accelerated this trend, leading to a paradigm shift with card-not-present transactions becoming the new norm.
For those involved in the payments industry, this episode offers an insightful exploration into the future. It serves as a reminder to always strive to deliver the best payment experience - the one that never happened.
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