In this episode of Parcel Perspectives, Glenn Gooding is joined by Jamin Dick, CEO of J.Dick Advisory and former Chief Supply Chain Officer at Lands’ End, for a timely conversation on the shifting dynamics of e-commerce shipping. Together, they explore how the industry has moved from a seller’s market—dominated by UPS and FedEx—to a buyer’s market fueled by slower growth, heightened competition, and the rise of Amazon Logistics.
Jamin shares practical strategies for brands looking to adapt, from renegotiating contracts and diversifying carriers to leveraging technology for smarter shipping decisions. The conversation also dives into the impact of USPS reforms on service and pricing, and how traditional carrier relationships are evolving. Glenn and Jamin emphasize the growing importance of partnerships built on collaboration and shared innovation, rather than just cost-cutting.
With Glenn’s deep roots in the parcel industry and Jamin’s leadership experience at companies like IBM, Target, and Alibaba, this episode offers expert insights for businesses aiming to stay agile, competitive, and customer-focused in a rapidly changing market.
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