In this episode of Parcel Perspectives, host Glenn Gooding tackles the intricate world of carrier agreements, providing shippers with actionable strategies to navigate these complex documents. Glenn highlights the common pitfalls shippers face, especially when relying on carriers to explain the financial impacts of proposals. He challenges the misconception that these are "contracts," emphasizing that they are better understood as pricing agreements.
Through clear explanations, Glenn breaks down key elements like tariffs and deviations, offering a solid foundation for effective negotiations. He also uncovers hidden fees, ambiguous terms, and overlooked costs—such as fuel surcharges, residential delivery fees, and delivery area surcharges—that can significantly impact shippers’ bottom lines.
Drawing on real-world examples, Glenn exposes practices like manipulating fuel surcharge tables and using unclear discount methodologies. He stresses the importance of understanding your total shipping spend and avoiding emotional attachments to specific cost elements during negotiations.
The episode culminates in a teaser for an upcoming webinar on December 12th at 1:00pm PT, where Glenn will explore these concepts in greater depth using detailed case studies from two long-term clients.
To register for this free webinar, click HERE.
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