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July 3, 2026 4 mins
Get on the waitlist to find out when Shannon’s hosting her next open Live Q&A session answering your web design business questions at https://webdesigneracademy.com/qa In this week’s episode, hear Shannon answer six questions from real web designers on getting clients, handling scope creep, transitioning to retainers, getting visible without social media, managing AI overwhelm, and rebuilding after a business break.  What You'll Learn: How to follow up with networking contacts without feeling pushy or salesy What to say when a project becomes more complex than you originally quoted Shannon's free consultation - paid discovery - package matrix process for avoiding scope surprises How to plant seeds for retainer work before a project even ends Why you don't have to keep up with every AI and technology change to serve your clients How to rebuild your client pipeline after a business break (and why you're not behind) Resources: - Package Matrix™ Template: https://webdesigneracademy.com/template - Web Designer Academy: https://webdesigneracademy.com/program - Next Level Mastermind: https://webdesigneracademy.com/next-level-mastermind - 90-Day Shift Coaching: https://webdesigneracademy.com/private-coaching/ - Open House https://webdesigneracademy.com/tour Related Episodes: Episode 193: Stop Waiting for Referrals and Get Booked Out with Sarah Noel Block Episode 194: The Daily Habit For Building a Full Web Design Client Pipeline with Julia Taylor Episode 198: How To Make More With Less Web Design Clients About Shannon Mattern Shannon Mattern is a Pricing Strategist, creator of The Package Matrix™ and the founder of the Web Designer Academy, where she helps experienced women web designers book higher-paying web design projects, charge more with confidence, run projects without overworking and burnout, and break through to their next level of income and freedom. Website: webdesigneracademy.com Instagram: @profitablewebdesigner TikTok: @profitablewebdesigner YouTube: @profitablewebdesigner LinkedIn: shannonmattern
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