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March 12, 2025 27 mins

Palm trees, sunshine, and… LIES?! This week, the Queens head to Palm Springs for a 2 Star Review of Triada Palm Springs Autograph Collection that is long on mystery and short on details. Carrie C. has stayed here six times, but a shocking betrayal has her vowing never to return. What could it be? What is the truth? And most importantly—WHY WON’T SHE TELL US?!

Trey and Chelsey break down this maddeningly vague review, try to decode the mystery, and debate whether this is a valid kvetch or just a dramatic exit.

Episode Highlights

  • (00:01:00) Lodge A Complaint: Trey has a bone to pick with people who park too close to the gym entrance. 🏋️‍♂️🚗
  • (00:07:00) Review Breakdown: Chelsey presents a 2 Star Review that hints at a hotel scandal—but won’t spill the details!
  • (00:14:00) The Verdict: The Queens attempt to piece together the mystery and discuss what could possibly be so bad after six visits.
  • (00:22:00) My Royal Highness: Trey crowns @puppysongs for making his days better with funny, catchy jingles about dogs. 🐶🎶

Timestamps

  • (00:00:35) Introduction
  • (00:01:00) Lodge A Complaint
  • (00:07:00) Review Breakdown
  • (00:14:00) The Verdict
  • (00:22:00) My Royal Highness

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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
(00:01):
Everybody's got an opinion,every Californian and Virginian.
It's so hard to tell whoto trust and who to ignore.
Someone's gotta settle the score.
Trey and Chelsey will help you choose.
Whose views win?
Which ones lose?
Online haters are coming for you.

(00:25):
Baby, it's time to review the review!
Hello!
Well, hello and welcometo Review That Review.
We are the podcast that isdedicated to reviewing Reviews!
That is Chelsey Donn.
And that is Trey Gerrald.

(00:47):
And us together are
The Review Queens.
That's right.
But first, Trey, I feel like it's been awhile since I've seen you in real life.
You were sick.
You were going through the plague.
All the things were happening.
And I imagine you've been storing upsome complaints for the winter, so,
would you like to Ledge a complaint.

(01:10):
Well, yes, I would.
Although I didn't even think aboutwhen I had the strap and the flu at the
same time, um, today I really need tolodge a complaint against people who
frequent a physical fitness gym, right?
And, um, Choose intentionally totake the closest parking spots.

(01:39):
Why?
Why is that a thing?
You are paying money toan establishment monthly.
Right.
To house a facility to make you dothings you don't want to do to lift heavy
things to repeat the lifting of the heavythings to break sweat previous complaint

(02:04):
to live stream to all of your hands.
Um, why then is it imperative to you topark as close to the door as possible?
If the sole purpose is doing thingsthat are good for your body, Increasing
your heart rate, uh, walking.

(02:26):
We, we, we pay to walk on anendless belt, going nowhere.
We're walking in placegoing nowhere, okay?
But in order to get to that beltthat goes nowhere, where we're going
to walk for, what, half an hour.
I know people that walk for an hour.
We go up steps that go nowhere.
But we must park as close as possiblebecause we can't get be inconvenienced

(02:50):
to walk a few steps further to the door.
What is that?
And It's a complaint because I want topark as close as possible and I can't park
as close as possible because everyone elseis trying to park as close as possible
to go to the place for physical fitness.

(03:11):
Okay.
And, and taking aside that I live in aplace that has a lot of snow and is cold.
So, because I can, I can understandthat sensation where it's like,
I don't, I want to be as leastuncomfortable as possible before I
go to the place to be uncomfortable.
But why is that a thing?
Why in our heads do we not think,let me park as far as possible.

(03:33):
I'll get a head start.
This will be an extra 30 seconds.
It's not the grocery store whereI know I'm going to be schlepping
and pushing a cart, beingresponsible for returning the cart.
None of that exists.
No, no, none of that exists.
We're going to the gymfor the physicality.
Why must we park close?

(03:53):
That's my complaint.
I hear you.
It's an interesting complaint.
I mean, I like that you owned up to thefact that you're a part of the problem.
I think that's an importantelement of the complaint.
I'm not even
part of it because I can't even get thembecause everyone gets them before me.
But you also have the same desire.
I have to say, I've been thereand my excuse was that at the

(04:15):
time that I was going to the gym,I was going for a certain class
that started at a certain time.
Like I have this class and it startsexactly at six and I'm like running to get
there after work and I'm in such a rushbecause I have to make it to this class
because they close the door after like 10minutes or five minutes or whatever it is.

(04:36):
I gotta park close in that scenario,
leave earlier.
I couldn't, I was comingstraight from work.
You can say, beep, beep,I'm in the HOV lane.
Beep, beep, I got thisdummy in the backseat.
There's a whole carpool going.
I mean, we have to get there safely.
But anyway, the point is, I thinkthat some people get like frantic

(04:56):
when they're going to a certain class.
And it's like, oh mygod, I gotta get there.
I have to find my spot.
If I don't get there early, then I'mnot gonna get my spot, like, you know.
People are.
So I think that thatcould play a part in it.
But I hear you.
There is hypocrisy there.
And I'm sorry that you're the onethat has to walk past everybody else.
Yeah.
Keying every damn car as I go.

(05:17):
You're about to.
Oh my God.
All right.
Well, I feel a little better.
Yes.
Um, hopefully anyone watchingor listening, you, you've,
you can experience that.
If you have experienced that,you can commiserate with me.
Let us know in the comments.
Yes, I hear you try.
I've added it to the ledger.
Thank you.
Let's all just walk.
Why are we paying to walk on a belt?

(05:38):
I mean, I, I don't understand that anyway.
Like I feel like if you're goingto walk, walk outside because what?
I don't get it.
Um, I avoid the stairs everywhereand then it's like, I'm
expected to do a stair master.
I don't think so.
I have someone who fell for the Peloton.
Oh yes.
Having used it in years.
You hang clothes on it, right?

(05:59):
Don't bring this up to my husband,. Let's, let's move on quickly.
Yes,
let's, okay, let's
stage the space.
Shall we jump into an online review?
Chelsey, I'd love tohear what you brought in.
Yes, let's do it.
Okay.
But before we do, you guys we're justgonna ask, we're gonna keep asking
because you know it's very free it,you're already here, so can we just

(06:23):
invite you if you are loving the show.
Be sure to hit that subscribe button.
It's just one click and you, you won'teven have to ever consider it ever again.
It's just done.
Click.
It's easy.
Give the video a little likeit takes no, here we go.
It's more cardio for your finger.
Just click the button, right?
You're here.
Just, just you click the thumbsup and drop a little comment.

(06:46):
It requires a little bit of more,but like we're typing all day long.
You can just say, I hateparking far at the gym.
Let us know what's making youlaugh, what's making you gasp,
what is making you cringe the most.
Yeah, and plus, like, part of thething about being on YouTube is being
able to communicate with you guysand read your comments and engage and

(07:07):
this isn't a one way street, baby.
This is about you, too.
I mean, I know that you havethings to vetch about, okay?
1 850 REVIEW ZERO.
You want to kvetch?
You call that number, okay?
You have a complaint that you want tojust write in the comment, write it down.
Maybe we'll address itin a future episode.
This is your opportunityto interact with us.

(07:30):
Yes.
Hello.
We'll give you a second.
Okay.
You could have done something there.
I'm going to keep saying it sometimespeople need to be addressed in the moment.
I know for me, if I'm watching somethingand I say, Oh, I'll subscribe later.
I'm not going to do it.

(07:50):
So I just wanted togive you an opportunity.
Subscribe.
There you go.
It's right here.
Like literally just click it.
Here you go.
I clicked it
and here I'm going to do it too.
Or maybe,
you know, clickety clickety click.
All right.
I
think we ran this into the ground.
Okay.

(08:10):
Why don't we jump into thatreview you brought in, babe?
Let's do it.
Review that review.
As you know, we are yourtrusty review queens.
We bring in reviews from the internetthat we feel Need to be inspected.
We read you a review, we break it down,and then we rate the impact of that review

(08:33):
on a scale from zero to five crowns.
We also have half crowns.
It's a really regal processthat we call Assess That Kvetch.
And Chelsey, what are we doing today?
Let me know.
Yes.
Well, first, I have to taketwo seconds just to acknowledge
this beautiful background.
If you're watching on YouTube that you getto see this is the debut episode of this.

(08:58):
Gorgeous background.
Okay.
So enjoy it.
If you're, if you're following us onInstagram, you've already seen it.
Um, but I thought the time of year, Trey,when we just need a little vacay, even
if it's just like a weekend, well, vacay.
So I thought, let melook into Palm Springs.

(09:18):
I like to go to Palm Springs.
It's close by, tends to bea little bit warmer there.
I was like, let's see what's going on.
I want to stay at someplace new.
Okay.
So I ended up on Google reviews.
And I found a hotel called Triada,Palm Springs Autograph Collection.

(09:39):
Oh, Autograph.
Yeah, Triada is spelled T R I AD A. And it's a four star hotel.
And it has 4.
2 out of 5 stars, which as youknow is sort of on the fence there.
Like, I was like, I won't not stay at a 4.
2.
So I thought, let me look at the reviewsand see what we have going on here, okay?

(10:02):
And I found this review by Carrie C. It'sa two out of five stars on Google Reviews.
Here we go.
We've stayed here six times.
Wow.
It's not a cookie cutter hotel at all.
It's really different.

(10:22):
We've stayed in thequeen suite four times.
Our last stay, however,will be our last visit.
The staff here repeatedlylied about something.
And I just can't get past that.
I've overlooked many negative detailsat this place because of its charm.

(10:43):
But now, after the lies, I'm done.
I will never stay here again.
Well, this reminds me of a previousepisode about dangling a carrot.
That's right.
And, um, I was hopingwe would get into it.

(11:08):
But to reference, I wrote it.
Lied about something.
Oh my god.
Lied.
And then later after these lies, okay,you've gone to the effort to go to Google
Reviews to spill the tea and you're goingto get that close like you're, you're
on the edge of the branch and you're notgoing to jump like what, what Carrie see.

(11:32):
What, what's, what is your purpose?
Why did you spend the amount of time tosay that you stayed here six times and
that you stayed in the Queen's suite fourof those times to not stick the landing?
It's very frustrating.
You took the words rightout of my mouth, Trey.
It's such a waste.

(11:53):
I mean, it's a waste.
It's a waste of time and energy.
It's such a waste.
And it's also just like, it's, it's.
To me, when I first read it, it washilarious because I'm like, because
of the lie, like they repeatedlylied to like an Agatha Christie.
Like what?
Like, honestly, I wanted to take amoment with you to just imagine just

(12:17):
for a moment just to dig into our psycheand try and pull out what you imagine.
Try.
What's the lie?
Well, I'm, that's, okay,that's a good question.
You watch
Pretty Little Liars and Pretty,what, what's the lie try?
So many lies on that show.
So many
lies.
You know, what could one lie aboutmaybe if you like wanted an upgrade and

(12:42):
they're like, oh, there's not available.
And then you realize there's like no onein the hotel room or lied about something,
the rates or the pool hours that tendsto be very popular in the reviews.
Maybe, like, uh, uh, maybe they wantedmore towels and they were told they

(13:03):
couldn't get more towels or, um, maybethey said that the room had been cleaned
and it looked like it hadn't been cleaned.
Maybe they said that they weregoing to give them like all
caffeinated coffee and no decaf.
Maybe they said that becausethey were valued guests, they
wouldn't charge them for like thedrinks that are in the fridge.

(13:26):
I mean, this is the problem with thisreview is that we could, we could
continue to hypothesize forever.
I think that's something interesting.
Like,
I think that what would make me that mad,like, if they told me that I'm a whatever
member and so I don't have to pay forvalet and then I went to check out and
I was charged for like a week of valetand I'd stayed there like six other times
and they never charged me for valet.

(13:48):
I've never, it's preposterous.
And now they're like refusingto take that off the bill.
I mean, we could do this for hours.
So as this review itself stands, anyvaluable new or unique information,
I do appreciate that they comeout with their expertness because

(14:10):
they've stayed there many times.
They have an authority from experience.
So I appreciate that.
I was, I was excited.
I was like rubbing my hands causeI was like, let's get into it.
Spelling grammar for whatthey went into is fine.
Fine.
Truthful shady.
I think it's shady.
I just think it's shady.
Like.

(14:30):
Say it, you know, because like wecould have talked about this for hours
and now maybe we're assigning allthese scenarios That are incorrect.
So like it's shady.
Just say it
also It seems shady to me because Iwonder if they're being manipulative
by not going into it, right?

(14:51):
That's what I'm saying because theydon't want To piss the hotel off.
They want the hotel to see andthen communicate with Keri Sea and,
and, and be like, well, I didn'twant to air the dirty laundry.
So give me four nights for free.
Or what, like something feelseven more shady about not.
Going into it, um, common,typical, I don't, I don't

(15:12):
expect to be lied to by a hotel.
Yeah, I mean, I don't know if it'scommon or typical because I don't
feel like we have enough context.
Unfortunately.
Also, it's a two
star.
It's a two star.
It's a two star because you'vestayed there six times and you've
stayed in this one suite four times.
You know, because we do this so often,you were saying like it was funny.

(15:36):
It's not even funny to me anymore.
It's like kind of, it's kind of enragingto me to get to do this because it's,
it's just, it's a waste of energy andit's a waste of time on all parties.
But I'm entertained becauseit's like half of the story.
Would this have an impactor a deal breaking?
No, I'm mad at Carrie.

(15:58):
I'm not mad.
No, this didn't
make this, I ended up gettinga better price somewhere else.
And so I didn't stay at thishotel, but I would have stayed
here based off of this review.
There's nothing that Carrie saidthat made me feel like, and if
anything, it was like, oh, it'squirky and it's not cookie cutter.
And the screen suite is great.
Like there was more informationthat was positive than negative.

(16:20):
Right.
So it wouldn't make the impactis I would still stay here.
You're mad.
I'm angry at Carrie.
Yeah.
Okay.
Well, I think you should take thatrage and put it into your crowning
all right, so let's Rate and reviewthis as as it stands Chelsey and I

(16:42):
each have our own set of zero to fivecrown cards in an effort to be fair
and not influence one another We willsimultaneously Reveal our rating.
Okay The queens are tabulating.
Time
for school.
Okay,
interesting.
Trey's holding up one crown,I'm holding up two crowns.

(17:03):
Trey, you go first.
Why one crown for Carrie C?
Besides that you hate her.
It's just, it is alerting a red flag.
So like, there's that.
But, to say that they lied aboutsomething and like, now you'll never
say it because of the lies, is sortof like okay, well what are the lies?
Like, it's just an incomplete sentence.

(17:25):
So that's frustrating to me onecrown because I feel like it would
at least it's like alerting methat maybe they're dishonest And I
appreciate that they've stayed there.
So like, you know, butultimately I'm frustrated.
So why did you do an extra crown?
Why'd you say two crowns?
There was a lot of information in here.

(17:45):
I kind of felt like I was likevolleying a little both carry I'm
like you want to give two crowns.
I'm gonna give you two crowns backlike You gave two crowns worth of
information and you were, you lostthree crowns worth of credibility
when you didn't indulge in the lies.
Do it or don't do it.
The, the like teetering the line is veryfrustrating and just not review Queenie.

(18:10):
So two crowns.
Harry C.
Don't do it little girl.
Don't
do it.
Tell us the lies.
Tell us the dirty little lies.
There's not a reply.
You're kidding.
No.
Are you kidding?
No.
Oh my god.
I'm even more angry.

(18:30):
This whole time I'm like winking atyou, like, all right, let's get there.
Are you kidding?
I'm so mad.
Now I'm mad at the hotel for not replying.
I
know.
Oh my God, I'm so mad.
To be fair,
when I like checked this review recently,and it was only written three months
ago, so there is, I can check back.
It could take a while to reply, you think?

(18:52):
Like it could take a few months?
What is Autograph Collection?
Isn't that like a Hilton or a Hyatt or?
I think it's like one of the hotel groups.
Cause that makes me think thatthere is a corporate entity that's
probably in charge of going through.
But like if you're a corporate entity andyou're not hands on in the building, you
wouldn't know what this is referencing.

(19:14):
Um, oh I'm so angry.
There might be a reply, I'll check backin another episode and maybe an after
show and I hope that they'll, they'lltake the opportunity to, to, to win back.
I'm so mad.
Sorry, I, I hit that sound cuewithout the lead up because I was
like, I need this, this, I was
like, I had a feeling too.
I was like, Trey thinks thatthere's a reply, so he's
rushing through this review.

(19:35):
But that was it.
That was literally it.
Um, I just thought it was a goodexample of what not to do, guys.
This is, it's like, it's kind of textbook.
It's like if Trey and I.are your professors today.
Here's what not to do in a review.
People ask us all the time, reviewqueens, what should I not do?

(19:59):
What, what, like, if youhad to give me a tip.
I would say don't start with ifI could give this zero stars.
Yeah, never.
It's so annoying.
You know, the reason, and just tobreak it down one more little step
here, the reason it's important tospill the tea is because it may not
be equally as important to me readingthe review as it is to you writing it.

(20:23):
Give me all of the information so thatI can interpolate what's important.
Did I use that word wrong?
Interpret.
What's interpolate mean?
I
don't think that's a word.
Oh.
I'm from South Carolina.
Just because they may have liedabout the snack machine or something
and like, and I'm not going to usea snack machine, so I don't care.

(20:45):
Even the guy that complained aboutthe pool of several episodes back,
there was a guy on the show and hethought, assumed that there was a pool
at this location of a hotel in SanFrancisco, and he was livid about it.
But at least he gave us the informationso we know that there's no ghoul there.

(21:05):
Right.
What did we learn here today?
Class?
Nothing.
Nothing about Triada.
All right.
Well, that was fun.
Enraging.
I love
infuriating Trey, um, and inan effort to regroup Trey, do

(21:27):
you want to take this moment Toinduct someone as royal highness.
I think we've reached the most regalportion of our show and it's time
Yes
okay, so I I don't even know how Ioriginally found this Instagram account

(21:48):
But it's something that I followedprobably years ago and it's at puppy
songs Chelsey, do you know this account?
I don't think, are theydog songs for puppies?
Yes, good deducing.
Good, um, what did I say?
What's the word I made up?
Inter Good interpolating.

(22:09):
Interpolating.
Interpolations.
Okay, at Puppy Songs, you mayhave heard, because they're little
soundbites that sort of go viral onTikTok and on Instagram, this creator
had sad face, two senior chihuahuas.
One passed away and the other onejust recently passed away as well.

(22:30):
But, they would make these reallyfunny videos of like, the little like
dogs, like just like, being dogs.
And one very famous is, Mylips get stuck on my teeth.
My lips get stuck on my teeth.
And it's just like a videoof like this old, like, black
and grey chihuahua like this.

(22:50):
That's so funny.
And then other ones it'slike, I puppied all day long.
But he's like an actual jingle writer.
Yeah.
And has since created a Spotify accountso you can hear like the songs on loop.
They're all so cute.
I get lost because they'reearwormy, so they're very catchy.
The dogs are like hilarious lookingolder senior dogs, you know.

(23:13):
I have chihuahuas, so I havean affinity for that look.
Um, but I appreciate the humor.
And then the creativity andthe skill like it's a beautiful
marriage of all of those things.
So I implore everyone go and followat puppy songs on TikTok on Instagram.
Um, it, it is very, itis very heartwarming.

(23:36):
And, um, then you just like startsinging them at your dogs and
they're like, give me a tree.
So for that reason, I must induct, inductat Puppy Songs as my royal highness today.
Share some
laughs for her.
Okay.
I'm going to have to, Iwrote that down for myself.
I'm going to have to check that out.
You're
going to love.
You're going to steal all those songs.

(23:57):
Okay.
Great.
Yes.
I
really should now.
I know the, the tea.
Okay.
There we go.
Very funny.
Love that.
Well, we did a Queens.
That's another round on the RUA.
What?
I can't finish it.
I can't.
I can't finish.
I can't reach the distance like Carrie.
I'll start to tell

(24:20):
RQ Ferris wheel.
You can't even call it an RQFerris wheel because There was no
RQs to be found in this episode.
I've done almost 200 of these episodes,but that's all I'm going to tell you.
Oh, wow.
Okay.
Well, thank you for joining us today.
I hope that you haven't seen asmany reviews that are like, this
is Trey and maybe you thought thatthis was funny or entertaining.

(24:42):
I hope so.
Um, thank you for joining usand if you liked what you saw
or heard, please tell a friend.
If you did not like what you heardor saw, please tell an enemy.
Okay.
And tell us about the after show.
All right.
Now on today's after show pod, Chelseyand I, we are going to be digging deep.

(25:02):
We're going to go all the way to Scotland.
Okay.
What's a famous site inScotland out of curiosity?
Like, what would you think?
I don't know these things.
Is it like
a castle or
something?
No.
Okay.
Chelsey and I are going to berating and reviewing a one star trip
advisor review for the Loch Ness.

(25:24):
I was gonna say Loch Ness, but Ididn't really know what it was,
but I'm excited to find out.
I wonder why this was said.
I'm fuming!
I'm livid!
Vicariousy!
Give me my bagpipes, I'mlivid and I'm fuming!
Where's my toe, my toe wiggling?
Oh my god.

(25:47):
I wonder too, Trey.
Yeah, but in themeantime, please remember.
Ignore the haters, you're a queen!
Gender non specific queen.
Of course.
Bye.
Sign up directly on Apple Podcast tohear our weekly members only after show.
Unlock additional benefitswhen you become a Patreon

(26:09):
member@reviewthatreview.com slash patreon.
Follow us on all the socials atthe review queens and join our
mailing list@reviewthatreview.com.
Our kvetch line is open 247 at 1 8 5 0 review zero.
You never visit, you never write.
Give us a koal now.
Have you ever been to Scotland?
No, me either.

(26:31):
I have a really funny story.
I wonder if I've told this before.
Um, you know, I'm married to a Jewishperson and my mom like had never been
north of the Mason Dixon line untilshe came to New York to visit me.
And so we were like, you know, in theback of a cab talking about funny things.
And My, my, my husband waslike, Peggy, my mom's name, have

(26:53):
you ever heard of lox before?
Meaning like lox, like onions and eggs,lox and bagels, like a Jewish delicacy.
It's like a salmon, right?
And my mom goes.
Yeah, of course, Loch Ness Monster.
And we repeat that very often,so as I found this review for

(27:16):
the Loch Ness I thought, yeahof course, Loch Ness Monster.
That's what I
thought too, that's why I didn'tsay anything earlier, that's
so funny, I can't wait to learnwhat the Loch Ness actually is.
And we're gonna get anactual review today.
Okay, great.
On the after show.
Are you so mad at me?
I'm not mad at you at all.
I'm mad.
I'm, I'm disappointed.

(27:37):
I'm sorry.
Not in you, in Carrie.
I'm disappointed in Carrie too.
It's funnier that there was no ending.
That's actually very funny.
Right.
Like I really pushed the, the soundcue cause I was like, I gotta, I
gotta know what they're lying about.
Cause you also said these thingswe came up with aren't real.
Or you said something that waslike alluding to the fact that

(27:58):
you knew what the lie was about.
But you didn't know.
I didn't know, but I'm just saying, like,there was no real information there.
There was not, like, youknow, like, it's just
You know what?
What?
You know what Carrie is short for?
What?
I just realized.
What?
Carrie is short for

(28:23):
You're right.
Sorry,
Carrie.
Alright, bye.
Bye, Queens.
Defend yourself, if you want.
Yeah, why don't you defendyourself when you write the
review the first time, Carrie?
Bye, Queens.
Bye.
Thanks for watching, Queens.
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