In what are truly unprecedented times for the travel industry, how companies navigate the COVID-19 crisis will directly influence their future success. It is a defining moment for airlines: survive, thrive, or expire. How does United Airlines aim to not only survive this pandemic but continue working toward their goal of becoming the best airline on the planet? Roger Hale sat down with Jake Cefolia, Senior Vice President of Worldwide Sales at United, to get the inside scoop. Listen now.
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