How do you make a client feel valued while providing the best possible solutions to their online presence?
Jenny Manocchio, Vice President of Sales and Marketing at CaliNetworks, has worked with Joel Volk. This episode serves partially as a refresher course for Manocchio and Volk who recall their mentorship and lessons learned together. In this episode, learn with Jenny the necessities of client relations and how listening and care play a vital part in value-based strategy.
Timeline:
00:00 Introduction
05:28 Marketing shortcomings
06:32 Online presence on Google
11:13 The Buyer-Seller dance
15:08 Customer relationships
22:38 Transparency
31:48 National Compliance Standards and Law
36:03 Common questions
43:57 Consistent communication with clients
49:38 Caring for people is key to success.
51:32 Conclusion
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Guest: Jenny Manocchio | www.CaliNetworks.com --------------- We'd like to thank our sponsors: Hot Dog Business Growth, JorgensenHR and Southern California Labrador Retriever Rescue
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