How does high reliability fit into patient experience? In this episode, host Steph Bayer speaks with Chrissy Daniels, Chief Experience Officer at Press Ganey, the world's leading Human Experience platform for healthcare. Chrissy talks about the power of transparency, the difference between the absence of complaints and the presence of trust-building behavior, and how highly reliable processes are key to patient experience.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations.
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If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
The Nikki Glaser Podcast
Every week comedian and infamous roaster Nikki Glaser provides a fun, fast-paced, and brutally honest look into current pop-culture and her own personal life.