Tech Talk with 20for20

In this episode Dom is the guest and the Digible Dudes (Reid Wicoff and David Staley) ask the questions about the ongoing antitrust lawsuits surrounding multifamily revenue management and the potential impacts on the industry. It was a great way to provide a high-level summary of some of the main themes of this season, including:

• The origins and motivations behind the lawsuits: how the ProPublica article sparked a wave of pri...

In this conversation, Ethan Glass, a partner with Cooley Law Firm, discusses the complexities of antitrust in the housing market. As an antitrust expert and litigator with about eight years of experience with the Department of Justice (DOJ), Ethan was able to give a broad perspective on legal actions against multifamily revenue management, including:

• The stages of litigation, the role of discovery, and the differences between...

The multifamily industry needs innovation, and tech innovation needs DATA. This conversation with Remen Okoruwa, CEO of Propexo, takes a tech ecosystem perspective on the revenue management lawsuits.

Propexo is making it easy for companies to address the thing that keeps so many of us up at night...integrations. That gives Remen a unique perspective on some of the unintended consequences of the RM lawsuits, including:

• The ...

There’s a time and a place for competitor data, and a multifamily pricing algorithm is not it! In this latest episode in our Revenue Management deep-dive series Dom geeks out with OG multifamily RM guru Donald Davidoff, using examples from multiple different industries to explain how RM algorithms work. We talk about where comp data is helpful and where it isn’t. If you’re trying to make sense of the current focus on comp data you ...

This episode is a conversation with Jay Ezrielev, a legal consultant and lecturer in antitrust law, who previously worked in the FTC. Jay has written eloquently about the Department of Justice’s legal action relating to revenue management, and his concerns for the broader implications for the industry, including:

• The unusually broad application of antitrust doctrine and the potential impact on technology and data sharing acr...

This episode is a conversation with Jesse Strauss, a GC with deep experience of technology and rental housing. The discussion lays out the landscape of lawsuits and legislation affecting revenue management and explores the legal and business ideas at play, including:

• The current anti-landlord lawsuits and legal challenges in algorithmic pricing and data sharing in real estate.

• Key differences between private lawsuits and th...

Welcome back to Tech Talk with 20for20! This is the preview episode for a new series of conversations that will dive deep into the issues currently surrounding revenue management in the multifamily industry.

For more details, read the Season Overview Blog

Background Reading for this Season:

20for20 white paper on multifamily revenue management and competition:

https://lp.20for20.com/23-wp-multifamily-revenue-management

Other r...

In this episode, our guest Maitri Johnson, SVP Tenant and Employment Background Screening at Transunion and Dom discuss:

• How changes in patterns of fraud have followed the long-term evolution of self-serve leasing in multifamily, and how the pandemic was the accelerator rather than the cause of the trends in fraud that we see today.

• How synthetic fraud works, and what operators can do to avoid it when it arises.

• The need...

In this episode, our guest Ed Tonarelli, Industry Principal at RealPage and Dom discuss:

• The “platform” perspective, with RealPage representing a comprehensive approach to screening and verification.

• The need for integrated solutions combining income and ID verification with AI.

• The evolution of fraud, particularly synthetic fraud.

• The shift towards more predictive models in credit screening.

This season of Tec...

In this episode, our guest Daniel Berlind, Co-Founder and CEO of Snappt and Dom discuss:

• How Daniel’s history as a former property manager led him to co-found Snappt, and the company’s success in the multifamily market.

• Snappt’s document-centric approach and its use of machine learning to analyze metadata for fraud detection.

• Some statistics that show document fraud is more prevalent than ID fraud, with inception fraud al...

In this episode, our guest Jamie Borodin, Founder and CEO, Docuverus and Dom discuss:

• Why Jamie (who comes from a screening background) created Docuverus to fill gaps in the screening process.

• How Docuverus adopts a documents-first approach because “that’s where fraud lives.”

• Synthetic fraud, and the correlation between fake SSNs and fake documents.

• The proprietary technology that Docuverus has developed to compare do...

In this episode, our guest Jun Seo, Co-Founder of Celeri and Dom discuss:

• Why Celeri has so far taken a document-centric approach, and why bank linking is more of an amenity rather than a fraud prevention tool.

• How to use documents to develop a "digital fingerprint." 

• Why Celeri’s unique pricing model can work well for companies seeking to mix multiple screening capabilities.

• The heavy influence of regulatio...

In this episode, our guest Lou Baugier, Co-Founder and CEO, Vero and Dom discuss:

• The application process as enabling prospects to "tell their financial story." 

• Why that is challenging in an environment where the combination of unaffordable housing and scarily high consumer credit, and how those factors push some applicants down the path of "unsavory" practices.

• The insecurity and inefficiency of exi...

In this episode, our guest Mark Fiebig, Founder and CEO, Payscore and Dom discuss:

• Mark’s experience as a "recovering property manager," and the unique perspective it has given him on fraud and income stability.

• Why AI will eventually be able to evade even the most sophisticated AI-based document checks, and why that means bank-lining is a better way of assessing income stability.

• The opportunity for more sophi...

In this episode, our guest Steve Carroll, Founder and CEO, Findigs and Dom discuss:

• The importance of an easy application process as the end goal of the screening process and the features of that process.

• The potential upside of behavioral analytics as a way to identify fraud.

• The importance of analyzing delinquencies early to evaluate screening criteria.

• The need for extensive relationships and integrations with mult...

In this episode, our guest Brian Zrimsek, Industry Principal, MRI and Dom discuss:

• MRI’s acquisition of CheckpointID, a leading ID verification company.

• The "trust but verify" approach, using technology to make sure prospects are who they say they are.

• AI and real-time DMV lookups enhance fraud prevention by validating IDs against systems of record.

• Future scenarios, including mortgage-style pre-qualificatio...

In this episode, our guest Henson Orser, Founder and CEO, Two Dots and Dom discuss:

• How to detect fraud by aggregating different sources of data to find multiple datapoints that constitute suspicious behavior.

• Why bank-linking is of secondary importance to fraud prevention, and the limited incremental benefit of bank account information above document analysis.

• The evolution of fraud, particularly synthetic fraud.

• Two...

In this episode, our guest Tim Ray, Founder and CEO, Verifast and Dom discuss:

• The need for fraud detection and the importance of verifying income from various sources, including irregular payments and gig work.

• Fraud detection as part of the larger issue of income verification, which is crucial for qualifying residents in a complex income landscape.

• Fraud as a symptom of housing affordability issues and emphasizes the n...

The first episode of a brand new season of a brand new podcast.

Dom Beveridge hosts a series of conversations about Fraud Prevention, the most evaluated technology in multifamily at the moment.

The season is intended to give a complete picture of the growing problem of fraud and the technological innovations that are helping property management companies to combat it.

Our theme music, Beautiful Geometry by Phish Funk i...