In this episode, Vincent A. Lanci welcomes James Hatfield, a powerhouse in video communication technology and a strategic leader at LiveSwitch, where he drives customer experience and every revenue-generating process. With a resume that spans Fortune 500s to fast-growing startups, James shares the raw truth behind building companies that last — and scale.
From door-knocking paint jobs in the South to building a multi-billion-dollar SaaS company, James walks us through every gritty step: mastering client acquisition, creating recurring revenue models, hiring elite teams (including ex-pro athletes), and learning the value of understanding your numbers.
📌 Key takeaways:
- Why James prioritizes recurring revenue over one-off success
- The exit strategy lessons every founder should know
- How he leveraged competitive mindsets to scale elite teams
If you're an aspiring founder, tech entrepreneur, or simply love powerful stories of resilience and reinvention — this episode is for you.
🔊 Tune in now and get inspired to build smarter, lead better, and scale faster.
Want the freebie from our guest? Question for our guest or Vincent? Want to become a guest or show partner? Email Danica at PodcastsByLanci@gmail.com.
Show Partners:
Coming Alive Podcast Production: www.comingalivepodcastproduction.com
John Ford's Empathy Card Set and App: https://www.empathyset.com/
Music Credits: Copyright Free Music from Adventure by MusicbyAden.
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