All Episodes

September 25, 2025 28 mins

Send us a text

Schedule an Rx Assessment

Subscribe to Master The Margin

Growing your pharmacy without losing your people along the way can be tricky but not impossible.

On this week’s episode of the Bottom Line Pharmacy Podcast, we tackle one of the most pressing challenges multi-store pharmacy owners face today: People operations at scale.

In this conversation, we have a full crew of Sykes team members featuring Scotty Sykes, CPA, CFP®, Bonnie Bond, CPA, MBA, Austin Murray, Marketing Director and Tyler Davis, Director of People Operations, to unpack the realities of managing HR in a multi-store pharmacy world. 

We cover:

- Why transitioning to multi-store operations creates new compliance hurdles
- How engagement programs and stay interviews strengthen retention
- Why recognition matters just as much as (or more than) compensation
- Why investing in HR early can be key to sustainable growth
And more!

Stay connected with us:

Facebook

Twitter

LinkedIn

Scotty Sykes – CPA, CFP LinkedIn

Scotty Sykes – CPA, CFP Twitter

Ollin Sykes, CPA, CMA, CITP LinkedIn

Mark as Played

Advertise With Us

Popular Podcasts

Stuff You Should Know
Ruthie's Table 4

Ruthie's Table 4

For more than 30 years The River Cafe in London, has been the home-from-home of artists, architects, designers, actors, collectors, writers, activists, and politicians. Michael Caine, Glenn Close, JJ Abrams, Steve McQueen, Victoria and David Beckham, and Lily Allen, are just some of the people who love to call The River Cafe home. On River Cafe Table 4, Rogers sits down with her customers—who have become friends—to talk about food memories. Table 4 explores how food impacts every aspect of our lives. “Foods is politics, food is cultural, food is how you express love, food is about your heritage, it defines who you and who you want to be,” says Rogers. Each week, Rogers invites her guest to reminisce about family suppers and first dates, what they cook, how they eat when performing, the restaurants they choose, and what food they seek when they need comfort. And to punctuate each episode of Table 4, guests such as Ralph Fiennes, Emily Blunt, and Alfonso Cuarón, read their favourite recipe from one of the best-selling River Cafe cookbooks. Table 4 itself, is situated near The River Cafe’s open kitchen, close to the bright pink wood-fired oven and next to the glossy yellow pass, where Ruthie oversees the restaurant. You are invited to take a seat at this intimate table and join the conversation. For more information, recipes, and ingredients, go to https://shoptherivercafe.co.uk/ Web: https://rivercafe.co.uk/ Instagram: www.instagram.com/therivercafelondon/ Facebook: https://en-gb.facebook.com/therivercafelondon/ For more podcasts from iHeartRadio, visit the iheartradio app, apple podcasts, or wherever you listen to your favorite shows. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.