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September 3, 2025 22 mins

Your host, Chris Tidball, talks with the CEO at ClaimConnectIQ, Jeanette Hernandez. Jeanette discusses her career journey, the creation of ClaimConnectIQ—a platform connecting claims professionals with vetted service providers—and her work with AMA Roundtables, which foster industry collaboration.

She explores talent shortages, the evolving insurer-service provider relationship, and the competitive challenges insurers face against the more collaborative plaintiff bar. Emphasizing the need for greater industry cooperation.

To learn more about Jeanette's work, click HERE and HERE.

Think you'd be a great guest on the show? Apply HERE.

Want to learn more about Chris' work at SecondLook? Check out his website at https://secondlook.net/.

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