On this episode Brian Berneman chats with Jacqui O'Connor about her journey and her work with Heart Place Hospital to support healthcare workers and carers.
Key Takeaways:
- Heart Place Hospital provides multidimensional support for frontline workers, addressing physical, mental, emotional, and spiritual needs
- The healthcare system often neglects self-care for carers, leading to burnout and stigma around seeking help
- Integrating holistic approaches with conventional healthcare can create more sustainable and effective care models
- There's a growing need to normalize and support empathic, sensitive qualities in healthcare professionals
Healthcare System Challenges:
- 80% of frontline workers don't access support due to stigma
- Many enter healthcare to fill personal voids, leading to "unhealed healers"
- Systemic issues lead to burnout, choosing paychecks over moral compass
- Lack of training on boundary setting and self-advocacy
Creation of Heart Place Hospital:
- Registered charity focused on "caring for the carers"
- Provides safe, soft sanctuary for healthcare workers to seek support without stigma
- Offers multidimensional support: mindset work, trauma healing, precision medicine
- Uses Te Wheke Maori Health model (octopus with 8 limbs) to address mind, body, soul, and family
Empathy and Sensitivity in Healthcare:
- Reframes high sensitivity and empathy as gifts rather than weaknesses
- Advocates for more "feminine energy" in care: compassion, kindness, receptiveness
- Supports healthcare workers in exploring and utilizing their intuitive gifts
For more about Jacqui and Heart Place Hospital find them on Instagram, Facebook, Youtube and https://www.heartplacehospital.org.nz/.
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